Team Leader

Role & Responsibilities (Team Leader – EdTech)

• Lead, mentor, and manage a team of Academic Counsellors/Inside Sales Executives.
• Drive the team to achieve monthly, quarterly, and annual admission and revenue targets.
• Monitor daily calling, follow-ups, conversions, and overall team productivity.
• Conduct regular training sessions, coaching, and performance reviews.
• Allocate leads and ensure effective lead management through the CRM.
• Analyze sales reports, KPIs, and MIS to improve team performance.
• Handle escalations from students and parents to ensure customer satisfaction.
• Collaborate with Marketing, Operations, and Admissions teams to maximize conversions.
• Develop sales strategies and implement process improvements.
• Ensure compliance with company policies and maintain a high-performance culture.

Preferred Candidate Profile

• Bachelor's degree required; MBA preferred.
• Minimum 5 years of experience in EdTech Sales/Academic Counselling.
• At least 2 years of experience as a Team Leader managing a sales team.
• Proven track record of consistently achieving and exceeding admission/revenue targets.
• Strong leadership, team management, coaching, and mentoring skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Hands-on experience with CRM tools such as Salesforce, LeadSquared, Zoho, or similar.
• Ability to work in a fast-paced, target-driven environment.

Perks and Benefits

• Competitive fixed salary with attractive team performance incentives.
• Leadership growth and career advancement opportunities.
• Performance bonuses and recognition programs.
• Health insurance and statutory benefits.
• Paid leaves and employee wellness initiatives.
• Learning & development programs.
• Collaborative and dynamic work environment.