TEAM LEADER / ASSISTANT MANAGER / BANKING PROCESS / INTERNATIONAL BPO

Hiresquad Resources is looking for a skilled Team Leader / Assistant Manager to join an International BPO specializing in the Banking Process. If you have a proven track record leading teams in an international BPO banking environment and excel at managing operational metrics, we encourage you to apply.

Qualifications

• Experience:
• Must have experience as a Team Leader in an International BPO with Banking Process (Mandatory).
• Must have worked in a Banking Process.
• Overall 3+ years in BPO / Contact Center domain is a must.
• Education: Only Graduates are eligible.

Skills

• Communication:Excellent Communication Skills are essential.
• Team Handling: Proven experience in Team Handling, including managing Attrition, Shrinkage, CSAT, and SLA Management.
• Flexibility: Willingness to work in Rotational Shifts.
• Adaptability: Ability to thrive in a fast-paced, international work environment.

Interested candidates can share their resume with HR Ankita at [Confidential Information] or call 8840819455.