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Responsibilities:
• Production support project experience – understanding AMS Ticketing process (Issue Management/Problem Management/Bug-fixing/Change Management), deployment process, Upgrades testing etc.
• Should be able to interact with both offshore and onshore client engagements which involves implementation/support of Oracle Supply Chain Cloud modules.
• Overall 8+ years of ERP implementation experience with minimum 4+ years of Hands-on Experience with Oracle Fusion ERP Cloud Supply Chain functional (Procurement, Inventory, Costing)
• Should have process flow and functional knowledge within the ERP applications including Procure to Pay and/or Order to Cash life cycle.
• Responsible for ticket resolution, development review and quality assurance prior to change deployment of the respective Oracle environment in compliance with established standards.
• In case of change requests - Identify the business requirements and align them to Oracle Cloud SCM (procurement) functionality. Configure the Cloud SCM Application based on customer requirements.
• Responsible for configurations, bug-fixes, quarterly patch testing and quality assurance prior to change deployment of the respective Oracle environment in compliance with established standards.
• Should be able to work on quarterly patch upgrades testing.
• Should be able to work with technical teams to design and test automations and integrations and perform quality reviews of deliverables developed by other team members.
• Should be able to perform Unit test all functionality including staging test scenarios and do Unit test all technical objects prior to delivery to client by documenting test results.
• Should develop runbooks for all technical objects and analyze and resolve technical queries during tickets resolution by providing functional guidance to technical team.
Essential Skills
Job
• Willing to work on challenging production support projects.
• Must have efficient and effective communication skills, experience in working with Onshore/NSA/Offshore model.
• 8 to 12+ years of experience in Oracle ERP Projects, with a minimum of minimum of 2 end to end implementation projects and couple of production Support project experience in Oracle Cloud/Fusion. Hands on Support experience in Oracle SCM Cloud: Procurement Suite, Product Hub, Inventory, Costing, and Source system Setups. Experience or strong knowledge on how the Oracle SCM Modules integrate with other ERP cloud modules.
• Primary Skillset being: Procurement Cloud, Inventory, Costing.
• Secondary Skillset being : Order Management, Pricing
• Hands on AMS experience in Oracle Fusion Procurement: Purchasing, Purchasing Contracts, Supplier Portals. Experience or strong knowledge on how the Oracle P2P Modules integrate with other ERP cloud modules.
• Production support project experience – understanding AMS Ticketing process, deployment process, change management process etc.
• In case of change requests, roll-outs- Hands on experience in managing and executing tasks and deliverables in the following elements of a project lifecycle: Design, Build/Configuration, Training, Testing, Deploy, Support which could be handy while working on change requests and for professional services engagements.
• Should have exceptional diagnostic and troubleshooting ability and be skilled in using industry standard tools and techniques.
• At least one cloud certification in fusion Supply Chain modules. Should be familiar with agile methodology.
• Communication skills must be excellent.
• Must be willing to work late nights of IST (to have overlap with Client IT Team)- on a need basis
Personal
• Should understand business objectives and organization structure.
• The candidate must have strong work ethics, trustworthiness and self-confidence.
• The candidate should work accurately with good attention to detail by maintaining confidentiality and integrity.
• Ability to work under pressure to achieve the multiple daily deadlines for client deliverables, with a mature approach
Preferred Skills
Job
• Should be familiar with agile methodology.
• Should possess good interpersonal and communication skills.
• Should have a positive attitude.
• Ability to learn new technologies.
Personal
• Should understand business objectives and organization structure.
• The candidate must have strong work ethics and trustworthiness.
• The candidate should work accurately with attention to detail by maintaining confidentiality and integrity.
• Must be highly collaborative and team oriented with commitment to excellence.
• Ability to work under pressure to achieve the multiple daily deadlines for client deliverables
Job ID: 107088079