Team Lead – Education Counsellor

About Collegedunia

Collegedunia is one of India's leading education platforms, helping students discover the best colleges in India and abroad. From college research and exam prep to applications and campus insights, we simplify the entire student journey.

Founded in 2014, Collegedunia is consistently ranked among the top education portals by SimilarWeb and recognized as Best Educational Portal by IAMAI. It has also been featured among Top 100 Startups in Asia by Tech in Asia.

Backed by a team of 1000+ young and driven professionals, Collegedunia continues to scale rapidly, with strong growth and industry recognition.

Backed by strong fundamentals, Collegedunia has crossed ₹200 Cr in revenue and turned profitable, with ambitions to scale 3X and go public — read the full story

Responsibilities and Duties:

● Lead and manage a team of counsellors to achieve enrolment and revenue targets

● Monitor daily KPIs (calls, demos, conversions) and team performance

● Drive lead conversion through effective follow-ups and counselling

● Handle escalations and high-value student interactions

● Ensure accurate pitching of courses, pricing, and career outcomes

● Track and manage the sales funnel using CRM tools

● Identify gaps in conversion and implement improvement strategies

● Train and coach team on product knowledge and sales skills

● Conduct call audits, feedback sessions, and performance reviews

● Maintain quality, compliance, and ethical counselling practices

● Collaborate with marketing and operations for lead quality and onboarding

● Prepare MIS reports and use data for performance optimization

● Ensure smooth student onboarding and enhance overall experience

Our Wish Your Skills

● Proven experience in education counselling / EdTech sales with team handling

● Strong ownership mindset with the ability to independently manage end-to-end processes

● Excellent (exemplary) communication and interpersonal skills

● Demonstrated ability to drive conversions and meet revenue targets

● Leadership skills with experience in coaching and mentoring teams

● Proficiency in CRM tools and data-driven decision making

● Strong problem-solving and escalation-handling abilities

● High level of integrity and commitment to ethical counselling practices

Location

Onsite, Gurgaon

Budget

Upto 4 LPA