Company Description
Da Milano is a luxury leather accessories brand founded in 1989, offering a range of high-quality products such as handbags, wallets, travel bags, and office essentials. Renowned for its craftsmanship, the brand provides a lifetime service warranty on its products and creates more than 300 designs per season. Da Milano operates over 85 stores across Asia and the Middle East, including 21 airport locations, and ships globally with a smooth billing and shipping process. With state-of-the-art manufacturing units and skilled artisans guided by Italian technicians, the brand is known for its unique leather colors and commitment to luxury fashion.
Role Description
This is a full-time on-site role for a Store Manager located in Bengaluru. The Store Manager will oversee daily store operations, ensure exceptional customer service, and maintain high customer satisfaction. Responsibilities include managing sales teams, optimizing the store's performance, implementing retail loss prevention strategies, and maintaining brand standards to enhance the customer experience.
Qualifications
- Strong skills in Customer Service and a proven ability to ensure Customer Satisfaction
- Expertise in Store Management, including team leadership and operational efficiency
- Knowledge of Retail Loss Prevention to minimize risks and protect assets
- Excellent Communication skills for effective team coordination and customer interaction
- Bachelor's degree or equivalent experience in Retail, Business Management, or a related field
- Experience in luxury retail or leather goods is a plus
- Ability to meet sales targets and work in a fast-paced, on-site environment
