About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Firewall L2 Engineer Fortinet
Role Summary
We are seeking a skilled
Firewall L2 Engineer with
strong hands-on experience in
implementation, configuration, and operations
of Fortinet firewalls, specifically
FortiGate 60F, 100G, and 120G
models. The candidate should have solid operational exposure to
FortiManager
and be capable of handling day-to-day firewall operations, change
implementation, troubleshooting, and incident management in an enterprise
environment.
Key Responsibilities
Firewall Operations & Support
- Provide L2 operational support for Fortinet firewalls across enterprise infrastructure
- Perform configuration, deployment, and management of FortiGate firewalls (60F, 100G, 120G)
- Handle policy creation/modification, NAT rules, VIPs, and routing configurations
- Monitor firewall performance, logs, and alerts; proactively identify and resolve issues
Implementation & Change Management
- Execute firewall implementations, upgrades, and migrations
- Support change requests (CRs) including impact analysis, implementation, validation, and rollback planning
- Perform firmware upgrades, patching, and compliance-related changes
Security & Troubleshooting
- Troubleshoot connectivity issues, VPNs (Site-to-Site & Remote Access), and application access problems
- Analyze traffic using FortiAnalyzer / logs / packet captures
- Support security features such as IPS, Antivirus, Web Filtering, Application Control, and SSL inspection
Centralized Management
- Manage firewall policies and configurations using FortiManager
- Perform configuration backups, policy packages, and device synchronization
- Ensure standardization and adherence to security baselines
Documentation & Compliance
- Maintain network and firewall documentation, SOPs, and runbooks
- Support audit, compliance, and security assessments
- Coordinate with L3 teams, SOC, and vendors for complex issues
Technical Skills (Mandatory)
- Strong hands-on experience with Fortinet FortiGate firewalls
- Expertise in FortiManager for centralized policy and device management
- Good knowledge of:
- Firewall policies, NAT, routing (static & dynamic)
- VPNs (IPSec, SSL VPN)
- Security profiles (IPS, AV, Web Filter, App Control)
- Experience with firewall logs, packet capture, and traffic analysis
- Understanding of TCP/IP, OSI model, VLANs, DNS, DHCP
Desired Skills / Certifications
- Fortinet certifications such as NSE 4 / NSE 5 (preferred)
- Exposure to FortiAnalyzer
- Experience in enterprise or BFSI environments
- Knowledge of ITIL processes (Incident, Problem, Change Management)
