Improves the operational stability, deployment and lifecycle of the solutions falling under security operations service line portfolio.
Advocates and enforces applicable Novartis standards, policies, procedures, and best practices in the implementation and/or maintenance of applications.
Stable, compliant, secure, and cost-effective operations measured by Availability, Performance, Capacity, Security Metrics -Responsiveness and Recovery Speed of critical incidents/issues in business -Learning Agility, ability to evaluate and launch new services and capabilities -Productivity gains and defect reduction through continuous improvement -Automation led Security Operations Services -Integration of Applications and Infrastructure into Centralized Security Platforms
