About Us
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an
iconic brand and one of America's leading retailers.
Joining Target means promoting a culture of mutual care and respect and striving to make the
most meaningful and positive impact. Becoming a Target team member means joining a
community that values different voices and lifts each other up. Here, we believe your unique
perspective is important, and you'll build relationships by being authentic and respectful.
Overview About TII
At Target, we have a timeless purpose and a proven strategy. And that hasn't happened by
accident. Some of the best minds from different backgrounds come together at Target to
redefine retail in an inclusive learning environment that values people and delivers world-
class outcomes. That winning formula is especially apparent in Bengaluru, where Target in
India operates as a fully integrated part of Target's global team and has more than 4,000 team
members supporting the company's global strategy and operations.
Primary Function
As a Senior Manager – Enterprise Item, you will lead enterprise-wide item data strategy,
governance, and operations to enable a consistent, accurate, and high-quality item experience
across all guest touchpoints - stores, digital, and supply chain. You will oversee large, complex
portfolios, influence cross-functional partners at scale, and drive transformational initiatives that
elevate capabilities and operational excellence across the Enterprise Item organization.
Principal Duties And Responsibilities
Leadership & People Development
- Lead, manage, and develop multiple Manager- and Lead-level roles, with an overall
organization size of 12+ team members across Sr. Specialists, Lead Specialists and
Analysts.
- Build strong leadership capability through coaching, performance management,
succession planning, and structured development plans.
- Foster a culture of accountability, psychological safety, collaboration, and continuous
improvement.
- Drive team engagement, recognition programs, retention strategies, and
capability-building initiatives across the broader Enterprise Item team.
Operational Excellence & Delivery
- Own and drive enterprise-level item data operations, ensuring accuracy, speed, and
completeness of item setup, maintenance, and data governance.
- Define strategic priorities for the team and ensure alignment with enterprise goals, OKRs,
and product roadmaps.
- Use data, metrics, and dashboards to monitor performance, identify gaps, and drive
improvements in productivity, quality, and SLA adherence.
- Lead operational reviews, risk assessments, and root-cause problem-solving to eliminate
defects and streamline processes.
Strategic & Cross-Functional Influence
- Serve as a primary business leader and subject matter expert across Operations,
Merchandising, Digital, Supply Chain, and Product/Tech teams.
- Influence senior cross-functional partners to shape enterprise item strategy, governance
frameworks, and capability investments.
- Lead steering discussions and drive alignment with enterprise leadership on priorities,
capacity planning, scalability solutions, and process modernization.
- Partner with L&D, Product, and Change Management teams to drive capability-building,
training programs, and change adoption across the organization.
Innovation, Transformation & Change Leadership
- Champion transformation initiatives related to item data automation, AI/ML-driven item
enrichment, quality improvements, and system migrations.
- Lead large-scale projects—from problem definition to execution—ensuring strong
partnership, communication, and change management across teams.
- Drive continuous improvement by leveraging Lean, Six Sigma, or similar methodologies
to optimize workflows and eliminate inefficiencies.
Subject Matter Expertise
- Demonstrate deep expertise in enterprise item data management, catalog management,
merchandise operations, digital item experiences, and upstream/downstream item
workflows.
- Oversee governance frameworks, data quality controls, and audit practices to ensure
compliance with enterprise standards.
- Represent Enterprise Item as a thought leader in enterprise forums, strategic planning
sessions, and capability-building discussions.
REPORTING / WORKING RELATIONSHIPS
- Reports to the Director – Enterprise Item.
- Partners with Merchandising, Product, Supply Chain, Digital, Finance, L&D, and Global
Operations teams.
- Approves and influences decisions on enterprise-level item processes, systems,
workflows, and operational investments.
Job Requirements
Education & Experience
- Graduate degree in any discipline (Master's preferred).
- 10–12 years of relevant work experience, including 3–4 years of people leadership
managing high-performing teams and leading leaders.
- Experience in Enterprise Item/Item Data Management, Catalog Operations, Merchandise
Planning, Digital Operations, or related domains.
Skills & Competencies
- Exceptional leadership, communication, and stakeholder-management skills.
- Strong analytical, problem-solving, and strategic thinking capabilities.
- Ability to influence and drive alignment across senior-level cross-functional partners.
- Demonstrated success in driving operational excellence, transformation, and change
management.
- Proficiency in analytics, reporting tools, and process-improvement methodologies.
