Roles & Responsibilities:
- Collaborate with System Architects and Product Managers to manage business analysis activities for Veeva – Vault CTMS system, ensuring alignment with engineering and product goals.
- Capture the voice of the customer to define business processes and product needs.
- Work with Product Managers and customers to define scope and value for new developments.
- Collaborate with Veeva – Vault CTMS business collaborators, Amgen Engineering teams and Veeva consultants to prioritize release scopes and refine the Product backlog .
- Support the implementation and integrations of Veeva – Vault CTMS with other Amgen systems.
- Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs.
- Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team.
- Clearly express features in User Stories/requirements so all team members and collaborators understand how they fit into the product backlog .
- Ensure Acceptance Criteria and Definition of Done are well-defined.
- Work closely with UX to align technical requirements, scenarios, and business process maps with User Experience designs.
- Stay focused on software development to ensure it meets requirements, providing proactive feedback to collaborators.
- Develop and implement effective product demonstrations for internal and external customers.
- Maintain accurate documentation of configurations, processes, and changes.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications:
- Master's degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR
- Bachelor's degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR
- Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience
Preferred Qualifications:
- Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery with technology.
- Experience with Agile software development methodologies (Scrum).
- Good communication skills and the ability to collaborate with senior leadership with confidence and clarity.
- Experience in writing requirements for development of modern web application.
- Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA.
Good-to-Have
Skills:
- Familiarity with Veeva Clinical Platform, especially Veeva – Vault CTMS system .
- Experience in managing product features for PI planning and developing product roadmaps and user journeys.
- Technical thought leadership.
- Able to communicate technical or complex subject matters in business terms.
- Experience of DevOps, Continuous Integration, and Continuous Delivery methodology.
- SAFe for Teams certification (preferred).
- Certifications in Veeva products (Preferred).
- Certified Business Analysis Professional (Preferred).
Soft Skills:
- Able to work under minimal supervision .
- Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work.
- Excellent analytical and gap/fit assessment skills.
- Strong verbal and written communication skills.
- Ability to work effectively with global, virtual teams .
- High degree of initiative and self-motivation.
- Ability to manage multiple priorities successfully.
- Team-oriented, with a focus on achieving team goals.
- Strong presentation and public speaking skills.
