Overview
TekWissen Group is a workforce management provider operating throughout India and several other countries worldwide. The client below is a leading technology company offering a range of IT solutions to businesses and organizations, enabling them to transform their digital futures
Position: Specialist, Order Management
Location: Hyderabad
Duration: 24 Months
Job Type: Contract
Work Type: Onsite
Shift Timings: 1:30-10:30PM/2:30-11:30PM
Job Description
Roles and Responsibilities (JD)
- Responsible for coordinating, conducting and documenting order management projects and communicating results
- Liaison with other departments, customers and third parties to obtain information for analysis
- Generate reports and recommendations based upon analysis and presents data to leadership
- Regularly briefs leadership on the status of orders to be processed
- Involved in escalations, reporting, analysis
- May monitor online pricing and configuration management
- Coaching and Feedback to assigned teams
Essential Requirements
- Strong communication skills
- Strong understanding of the order management process
- Strong understanding of corporate systems and processes
- Desirable Requirements
- Typically requires 2 years or more related experience in a professional role with a bachelor's degree; or equivalent experience
Mandatory Skills (3 Must Have)
- Responsible for coordinating, conducting and documenting order management projects and communicating results to Liaison with other departments, customers and third parties to obtain information for analysis
- Generate reports and recommendations based upon analysis and presents data to leadership
- Regularly briefs leadership on the status of orders to be processed
- Involved in escalations, reporting, analysis
- May monitor online pricing and configuration management
- Coaching and Feedback to assigned teams
- Essential Requirements Strong communication skills Strong understanding of the order management process
- Strong understanding of corporate systems and processes
Experience
- Total Exp: 2-4 Years
- Rel Exp: 2+ years
TekWissen Group is an equal opportunity employer supporting workforce diversity. 
