About RateGain
RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 16,000+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.
RateGain today is one of the world's largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business.
Founded in 2004 and headquartered in India, today RateGain works with 26 of the Top 33 Hotel Chains, 25 of the Top 30 Online Travel Agents, 4 of the Top 5 Airlines, and all the top car rentals, including 25 Global Fortune 500 companies in unlocking new revenue every day.
Product Overview
RateGain is a global leader in Travel and Hospitality technology solutions, offering a comprehensive suite of products that help businesses maximize revenue, optimize digital presence, and enhance customer experiences.
What we are looking to hire: We are looking for a high-energy, proactive Sales Development Representative (SDR) to support our outbound sales efforts. This role focuses on market research, prospecting, lead generation, and qualification, acting as the first touchpoint for potential customers and building a strong pipeline for the Sales teams
Primary Responsibilities:
- Market Research & Targeting: Research the market to identify potential target customers and accounts. Build and maintain a structured database of prospects, decision-makers, and key stakeholders across defined industries and geographies.
- Outbound Prospecting: Execute outbound outreach through cold emails, LinkedIn messages, and other digital channels. Identify relevant LinkedIn company pages and connect with decision-makers to initiate conversations and create interest.
- Product & Tech Understanding: Develop a strong understanding of the company's products and solutions. Show willingness to continuously learn about new technologies and SaaS offerings and communicate product value clearly during initial interactions.
- Lead Generation & Qualification: Generate leads through outbound efforts and qualify them based on predefined criteria. Conduct initial discovery conversations, deliver a basic pre-sales pitch, and assess prospect readiness.
- Meeting & Demo Booking: Schedule and book meetings and product demos for the Sales team. Ensure prospects are well-qualified and meetings are set with the right context and expectations.
- Sales Handover & Collaboration: Handover qualified leads to the Sales team with complete information, ensuring smooth transitions and follow-ups. Work closely with Sales to support pipeline creation and conversion.
- CRM & Pipeline Management: Maintain accurate records of outreach, leads, and interactions in the CRM. Track activities, follow-ups, and conversion metrics to support reporting and performance tracking.
Knowledge:
- Proven ability to identify, qualify, and convert leads in a B2B environment.
- Excellent verbal and written communication with airline decision-makers.
- Demonstrated track record of consistently meeting or exceeding sales quotas.
- Experience managing the full sales process and using CRM tools(Salesforce, HubSpot, etc.).
- Ability to build long-term client relationships and conduct effective research on prospects, industry trends, and competitors.
Skills:
- 25 years of experience in B2B sales, lead generation, or a related role, preferably in SaaS, travel, or airline technology.
- Any undergraduate or postgraduate degree in business, marketing, sales, or a related field.
- Understanding of airline operations, revenue management, and SaaS solutions for commercial and distribution teams.
- Experience using digital channels and social media for lead generation and client engagement.
- Analytical and research skills to identify opportunities and track market trends.
- Adaptable and open to learning new tools, processes, and market developments.
- Empathy and consultative approach to understand client challenges and provide tailored solutions.
Attitude & Culture Fit:
- Problem-solving ability to tackle complex or challenging situations.
- Effective in working independently and collaboratively within teams.
- Actively seeking opportunities to grow, adapt to change, and embrace new technologies.
- Applies a variety of solutions to solve moderately complex problems.
- Quality-oriented with attention to detail and a passion for delivering high-quality solutions.
Equal Opportunity Employer
We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
