Experience: Minimum 2 Years (Agency experience Preferred)
Industry: Marketing Agency (Service-based, B2B clients)
Location: Bangalore (Work from Office)
Job Summary
We are hiring a Social Media Manager with strong digital marketing fundamentals to manage B2B brand presence across platforms. The role requires hands-on experience in social media planning, content writing, ORM, and performance-backed content strategy. You will work closely with performance marketers, designers, and account managers to deliver consistent, brand-aligned outcomes for B2B clients.
Key Responsibilities
Social Media Strategy & Management
- Plan and manage social media calendars for B2B clients across LinkedIn, Instagram, X, Facebook and other relevant platforms
- Create platform-specific content strategies aligned with business goals and audience intent
- Handle end-to-end social media management: posting, scheduling, monitoring
Content Writing & Planning
- Write clear, professional, and engaging content tailored for B2B audiences
- Develop captions, post copies, carousel content, and basic campaign messaging
- Coordinate with designers to ensure content and visuals are aligned
ORM (Online Reputation Management)
- Monitor comments, DMs, and brand mentions
- Respond professionally to queries, feedback, and negative comments
- Escalate issues when required and maintain brand tone consistently
Performance & Digital Marketing Support
- Work closely with the performance marketing team to align organic content with paid campaigns
- Understand basic metrics such as reach, engagement, CTR, and conversions
- Assist in reporting and insights for social media performance
Client Coordination
- Coordinate with internal teams and account managers for timely delivery
- Implement client feedback accurately and within timelines
Requirements
- Minimum 2 years of experience as a Social Media Manager
- Experience handling B2B clients
- Strong skills in social media planning, content writing, and ORM
- Basic understanding of digital marketing and performance metrics
- Ability to manage multiple accounts and deadlines
- Clear written and verbal communication
Preferred
- Exposure to paid media concepts (Google Ads / Meta Ads awareness level)
- Experience using tools like Canva, Meta Business Suite, Hootsuite, Buffer, or similar
- Portfolio or live social media handles managed
