Social Media & Account Manager
Work Location: Bengaluru
Experience in Digital Marketing: 0 to 2 years
Educational Qualification: Graduate
Preferred Experience: Digital Marketing Agency Experience
We're looking for candidates available to work from our Bangalore office. This role is strictly on-site, and remote work is not offered.
Role Overview
We are seeking a dynamic and detail-oriented Social Media & Account Manager to lead client communication, social media strategy. This role combines creative thinking, relationship management, and performance-driven digital marketing to ensure consistent brand growth and client satisfaction.
Key Responsibilities
Social Media Management
- Develop and execute social media strategies aligned with client objectives and brand positioning.
- Plan monthly content calendars, campaign themes, and creative direction across platforms.
- Coordinate with design, content, and performance teams for the timely delivery of creatives and posts.
- Monitor engagement, trends, and audience behaviour to optimize content performance.
- Track KPIs and prepare detailed performance reports with actionable insights.
Client Servicing & Account Management
- Act as the primary point of contact for assigned clients.
- Understand client goals, business priorities, and campaign expectations.
- Conduct regular review meetings, present reports, and recommend growth strategies.
- Ensure smooth execution of deliverables within agreed timelines and scope.
- Maintain strong, long-term client relationships built on trust and transparency.
Campaign Planning & Execution
- Collaborate with paid media and strategy teams for campaign planning.
- Support lead generation, brand awareness, and engagement campaigns.
- Ensure brand consistency across all communication and creatives.
- Identify opportunities for innovation, new formats, and platform expansion.
Required Skills & Qualifications
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- 12 year of experience in social media management, digital marketing, or client servicing.
- Strong understanding of major social media platforms, trends, and analytics.
- Excellent written and verbal communication skills.
- Ability to manage multiple clients, deadlines, and campaigns simultaneously.
- Strong presentation, coordination, and problem-solving abilities.
- Proficiency in reporting tools, social media dashboards, and basic performance metrics.
Preferred Qualities
- Strategic thinker with a creative mindset.
- Detail-oriented and highly organized.
- Proactive, responsible, and solution-driven.
- Comfortable working in a fast-paced agency or growth environment.
What We Offer
- Opportunity to work with diverse brands and industries.
- Collaborative and growth-focused work culture.
- Learning, upskilling, and career advancement opportunities.
- Competitive salary aligned with experience and performance.
Company Description
PINAKKAA is a full-service digital marketing firm committed to helping businesses of all sizes thrive in the dynamic digital landscape. We specialize in creating customized, data-driven strategies tailored to meet the unique goals of our clients. Our expertise spans SEO, social media campaigns, content marketing, and targeted paid advertising, ensuring measurable and impactful results. With a team of passionate marketers, designers, strategists, and analysts, we leverage innovative tools and creative insights to build strong digital identities that resonate with audiences. At PINAKKAA, our mission is to elevate brands and drive long-term success with precision, power, and performance.
