Roles & Responsibilities
JobTitle: Shipping Operations Executive (Agent & Operations)
JobSummary
TheShipping Operations Executive will be responsible for coordinating vesseloperations, handling shipping documentation, and liaising with external parties(agents, suppliers, customers) to ensure smooth and timely execution of allshipping activities.
KeyResponsibilities
- Shipping Operations (Core)
- Handle end-to-end shipping operations for assigned shipments
- Prepare and review shipping documents (BL, invoice, packing list, NOR, SOF, etc.)
- Monitor shipment schedules and ensure timely execution
- Coordinate with traders, suppliers, and customers on shipment status
- Track and follow up on demurrage/despatch (DEM/DET), claims, and payments
- Maintain accurate and up-to-date shipment records
- Shipping Agent Coordination
- Liaise with vessel agents at load/discharge ports
- Coordinate vessel nomination, berthing schedules, and port operations
- Monitor vessel movement and update relevant stakeholders
- Ensure all port formalities and documentation are properly handled
- Follow up on port disbursements and related costs
- Documentation & Reporting
- Maintain proper filing of all shipping documents (soft & hard copy)
- Prepare shipment reports and status updates
- Ensure all data is recorded accurately in internal systems / Excel trackers
- Highlight any discrepancies, risks, or operational issues
- Stakeholder Communication
- Act as a key contact point between internal teams (Trading, Finance) and external parties
- Provide timely updates on shipment progress and issues
- Escalate critical matters when necessary
- Compliance & Handover Discipline
- Ensure all operations comply with company procedures and contractual terms
- Maintain clear and structured records to support transparency and handover
- Support audits and internal reviews when required
Requirements
- Bachelor's degree in Logistics, Maritime Studies, Business, or related field
- Minimum X years of experience in operations / tanker operations / trading support
- Familiar with shipping documents and vessel operations
- Strong coordination and communication skills
- Detail-oriented, organized, and able to manage multiple shipments
- Proficient in Microsoft Excel