Servicenow Technical Architect

Job Title: ServiceNow Technical Architect – ITOM

Experience: 11+ Years (8+ Years in ServiceNow | 5+ Years in ITOM)

Location: Bengaluru, Chennai, Hyderabad, Noida, Gurugram, Pune, Mumbai

Role Overview:

We are looking for an experienced ServiceNow Technical Architect – ITOM to lead architecture, design, and implementation of ITOM solutions including Discovery, Service Mapping, CMDB, and Event Management.

Key Skills Required:

• Strong expertise in ITOM (Discovery, Service Mapping, Event Management)
• CMDB design & governance experience
• MID Server setup & optimization
• Integration experience (REST/SOAP, monitoring tools like SolarWinds, SCOM, Dynatrace)
• Strong scripting skills (JavaScript, Glide API)
• Cloud exposure (AWS/Azure/GCP)
• ITIL knowledge
• Experience in enterprise-scale implementations

Certifications (Preferred):

• ServiceNow CIS – ITOM
• ServiceNow CTA (Preferred)
• ITIL v3/v4