About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.
Job Title: ServiceNow CMDB Lead
Location: PAN INDIA
Work Mode: Hybrid Mode
Experience: 9+ Years
Job Type: Contract to hire (C2H)
Notice Period: - Immediate joiners.
Job Description:
Technical and Industry Experience:
- At least 9+ years experience in managing and implementing the ServiceNow Platform
- Expertise in ServiceNow Coding (java script, business rules, client scripts, UI Policies etc)
- Deep understanding of the ServiceNow platform architecture, including system administration, application development, and security models
- Must have Experience in database design, data modelling, and CMDB architecture
- Must have experience in CSDM framework implementation
- Experience on ServiceNow ITSM and CMDB in ServiceNow
- Strong Experience on REST/SOAP based integrations and MID Server architecture
- Hands-on ServiceNow implementation experience across multiple applications/modules
- Strong skills in translating business and functional requirements into scalable platform solutions
- Familiarity with ITSM, ITOM, or enterprise architecture frameworks
- Experience supporting platform governance, operations, and configuration standards
- Experience coordinating release management activities within ServiceNow
- Strong understanding of ServiceNow environments, code promotion practices, and platform upgrade cycles
- Familiarity with ITIL-aligned change and release management frameworks
- Knowledge of Agile development practices and experience supporting sprint-based delivery
- Experience with CI/CD tools, automated testing, and version control systems (e.g. ATF) is a plus
- Excellent cross-functional collaboration, communication, and stakeholder alignment skills
- Experience with release risk assessment, rollback planning, and post-release support coordination
Certifications Preferred:
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) or any other.
- Now Assist
- ITIL v3/4 Foundation
