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ServiceNow Lead

Birlasoft
Noida, India
6-9 Years
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  • Posted 9 hours ago
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Job Description

Area(s) of responsibility

Skills: ServiceNow Developer(ITSM, CSM, Integration, Now Assist, Gen AI)

Experience: 6-9 years

Location: Noida

Job Description

Effectively working with stakeholders both internally and externally to the organization.

  • Understand business requirements and implement technical requirements while working with standard design principles.
  • Engage with the Architect and Team Leads to produce high-level and /or detailed design of requirements.
  • Estimating development effort for requirements.
  • Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (e.g., ITSM, CSM, ITOM,ITAM and Now Assist with Integrations)
  • Drive process optimization, efficiencies and productivity using automation
  • Act as a mentor to support less experienced colleague
  • Strong understanding of ServiceNow best practices
  • Proven track record from developing and operating ServiceNow (7+ years)
  • Experience of working with Integrations, E-bonding is preferred
  • Strong analytical skills, communication, and presentation skills
  • Ability to manage customer and stakeholder expectations. Consultancy experience will be advantageous
  • Have the drive and determination to learn and continuously share your knowledge with others

Preferred Qualifications

  • ServiceNow Certified System Administrator (CSA).
  • One or more advanced certifications (CIS ITSM, CIS HRSD, CIS Discovery, etc.).
  • Experience with Agile/Scrum methodology.
  • Exposure to ServiceNow App Engine / custom application development.

Soft Skills

  • Strong analytical and logical thinking.
  • Ability to work independently and in teams.
  • Proactive in identifying opportunities for process improvement.
  • Excellent communication and interpersonal skills.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It
Employment Type:
Full time

About Company

Birlasoft

Job ID: 149057403

Jobs by Skill - IT
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Last Updated: 11-06-2026 01:32:20 PM
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