ServiceNow Developer..? We have an opening for ITBM specialization...! We are hiring..!

Role: ServiceNow Developer (ITBM Specialist)

Location: Hyderabad 

Experience: 4-8 years

Joining: Immediate

Description

Experience: 5+ years in ServiceNow development, with at least 3 years focused on IT Business Management (ITBM).

Responsibilities

• Design & Implement ITBM Solutions:
• Develop and deploy ServiceNow ITBM capabilities for Portfolio Management, Application Portfolio Management (APM), and Financial Management to support strategic planning and budgeting.
• Configure ITBM Modules:
• Hands-on configuration of ITBM components such as:
• Project Portfolio Management (PPM)
• Application Portfolio Management (APM)
• Financial Management
• Dashboard & Reporting Development:
• Build intuitive dashboards and advanced reports for stakeholders using Performance Analytics and ServiceNow reporting tools.
• Integration & Automation:
• Integrate ITBM with other ServiceNow modules (ITSM, CMDB, etc.) and external systems.
• Utilize Flow Designer and IntegrationHub for automation and orchestration.
• Customization & Scripting:
• Develop custom workflows, business rules, and client/server scripts using JavaScript and Glide API.
• Ensure solutions align with best practices and maintain upgrade compatibility.
• Methodology & Governance:
• Apply Agile and Waterfall methodologies for project delivery.
• Collaborate with cross-functional teams for requirement gathering and solution design.
• Troubleshooting & Support:
• Provide advanced troubleshooting, performance tuning, and issue resolution for ITBM applications.

Qualifications

• Strong proficiency in JavaScript, Glide API, and ServiceNow scripting.
• Expertise in Flow Designer, IntegrationHub, and ServiceNow integrations.
• Solid understanding of ITBM processes (Portfolio, Financial Planning, Demand Management).
• Knowledge of Performance Analytics for KPI tracking and reporting.
• Excellent communication and problem-solving skills.
• CSA (Certified System Administrator) – Required
• CIS-ITBM (Certified Implementation Specialist – ITBM) – Preferred

Additional Preferred Experience

• Financial planning and budgeting experience.
• Exposure to enterprise architecture and application rationalization.
• Ability to work in a fast-paced environment and manage multiple priorities