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Job Description

This role will be instrumental in implementing, customizing, and enhancing the SPM suite to meet business needs, streamline portfolio governance, and support strategic decision-making.

Key Responsibilities:

  • Design, configure, and implement ServiceNow SPM modules, including:
  • Idea, Demand, Project, Program, and Portfolio Management
  • Resource and Time Tracking
  • Financial Planning (if enabled)
  • Agile 2.0(Scrum Programs, Epics, Stories, etc.)
  • Customize forms, workflows, UI policies, business rules, and client/server-side scripts
  • Integrate SPM with other modules like ITBM, APM, CMDB, and ITSM where necessary
  • Build dashboards and reports for portfolio performance, resource utilization, and project health
  • Perform unit testing, supportUAT, and provide deployment documentation
  • Support data migrations, import sets, and transform maps for legacy data
  • Ensure adherence to ServiceNow best practices and development standards

Required Qualifications:

  • 37years ofServiceNowplatform experience, with12+years working specifically on SPM or ITBM
  • Strong experience with scripting (JavaScript, Glide APIs, etc.) on the platform
  • Experience in configuringPortfolio Workbench, Program dashboards, and project templates

About Company

We are the Information Technology Services Company providing HR and Finance Digital Transformation Solutions to re-engineer, modernize and automate their Business Processes to maximize their results. We are specialized in HRMS Software Solutions with both AMS and Implementation Services

Job ID: 135284491