MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!
Job Title: ServiceNow Developer
Location: India (Remote)
Duration: 3 Months Contract to Hire
Skills and Certifications:
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified CSA
- ServiceNow Certified Implementation Specialist (CSM, FSM, or PRM)
- ITIL v3 or v4 Foundation Certification
Top 3 Skills:
- Design, develop, and deploy custom ServiceNow applications using scoped applications and platform best practices
- Strong proficiency in JavaScript (6+years) (ES5/ES6)
- Expert-level experience with: GlideRecord, GlideSystem, GlideAggregate
Job Description:
- Following rapid expansion of new name clients into the SaaS ServiceNow practice, we are seeking a ServiceNow Developer that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements.
Role and Responsibilities:
- We are looking for a skilled ServiceNow Developer to join our team to design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will have hands-on experience in custom application development, ServiceNow integrations, Workspaces, and portal configurations, and ServiceNow modules including Customer Service Management (CSM), Field Service Management (FSM), and Partner Relationship Management (PRM). You will be responsible for delivering high-quality solutions that enhance business processes and improve the overall user experience.
- Candidates will be experienced in leading ServiceNow engagements end to end.
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
- Design, develop, and implement custom ServiceNow applications based on business needs.
- Build and maintain ServiceNow integrations with third-party systems using REST, SOAP, and other APIs.
- Develop and configure ServiceNow Workspaces and portals to deliver intuitive user experiences.
- Implement and support ServiceNow modules such as CSM, FSM, and PRM.
- Customize forms, workflows, client scripts, UI policies, and dashboards for various modules.
- Collaborate with business analysts and stakeholders to gather and analyse requirements.
- Perform unit testing, troubleshoot issues, and provide ongoing maintenance for applications and integrations.
- Maintain technical documentation for all customizations, integrations, and configurations.
- Follow ServiceNow best practices, coding standards, and ITIL guidelines.
- Lead development using server-side and client-side scripting (Business Rules, Script Includes, Client Scripts, UI Policies)
- Architect reusable components, sub flows, and integrations using Flow Designer and Integration Hub
- Develop and maintain Scripted REST APIs and integrate ServiceNow with external systems using REST/SOAP, OAuth 2.0, and MID Server
- Build modern user experiences using UI Builder, Workspaces, and the Now Experience Framework
- Implement secure access using roles, ACLs, and application scoping.
- Skills and Experience about experience with Agile and it's ceremonies.
Skills and Experience Requirements:
- Proven experience as a ServiceNow Developer with custom application development.
- Strong expertise in ServiceNow Integration (REST, SOAP, LDAP, etc.).
- Hands-on experience in developing and configuring Workspaces and portals.
- Experience implementing and supporting CSM, FSM, and PRM modules.
- Strong knowledge of JavaScript, HTML, CSS, and AngularJS within ServiceNow.
- Familiarity with ITSM, ITOM, or HR Service Delivery modules is a plus.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work effectively in an agile, collaborative environment.
- Strong analytical, communication, and client-facing skills
- Ability to work in agile and fast-paced environments.
- Excellent problem-solving and analytical skills.
- Excellent written and oral communication skills.
- VDI access is required
MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
