ServiceNow Architect

Job Title: ServiceNow Architect – GRC, IRM & Vulnerability Response

Experience Level:

8+ Years (with strong ServiceNow expertise)

Role Overview

We are seeking an experienced ServiceNow Architect to lead the end-to-end architecture, design, and implementation of ServiceNow Integrated Risk Management (IRM) and Vulnerability Response (VR) solutions. The ideal candidate will play a strategic role in driving secure, scalable, and high-performing ServiceNow implementations aligned with business and security objectives.

Key Responsibilities

• Lead the end-to-end architecture, design, and implementation of ServiceNow IRM (GRC/IRC) and Vulnerability Response (VR) modules.
• Act as a trusted advisor to business and security stakeholders, translating business requirements into scalable and effective ServiceNow solutions.
• Provide functional and technical expertise in IRM and Vulnerability Response modules with strong hands-on experience.
• Drive platform architecture decisions, ensuring alignment with enterprise standards and ServiceNow best practices.
• Oversee and guide development teams across design, build, testing, and deployment phases.
• Ensure adherence to coding standards, governance frameworks, and platform best practices.
• Manage ServiceNow platform performance, including optimization, monitoring, and continuous improvement initiatives.
• Lead platform configuration, maintenance, and enhancements to meet evolving business needs.
• Handle system upgrades and architectural changes, ensuring compatibility and stability of customizations and integrations.
• Stay up to date with ServiceNow roadmap, releases, and new capabilities, proactively recommending improvements.
• Drive delivery using Agile development methodologies, ensuring high-quality and timely outcomes.

Required Skills & Expertise

• Strong expertise in ServiceNow IRM (GRC/IRC) and Vulnerability Response (VR) modules
• Proven experience as a ServiceNow Architect or Lead
• Deep understanding of ServiceNow platform architecture, data model, and integrations
• Hands-on experience with platform performance tuning and optimization
• Experience in enterprise-scale implementations and upgrades
• Strong stakeholder management and consulting skills
• Knowledge of Agile/Scrum methodologies
• Ability to lead distributed development teams

Certifications (Mandatory)

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist – Vulnerability Response (CIS-VR)
• ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC)