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• Configure and customize ServiceNow applications, modules, workflows, and processes based on business requirements
• Develop and implement new functionalities, enhancements, and integrations within the ServiceNow platform
• Maintain and optimize platform performance including system settings, upgrades, updates, and patches
• Provide technical support and troubleshooting assistance to end users and resolve platform-related issues
• Conduct user training sessions and develop documentation, guides, and learning materials
• Stay updated with ServiceNow releases and communicate relevant enhancements to stakeholders
• Perform data integrity checks, audits, and reconciliations to ensure accuracy and consistency
• Create and manage dashboards, reports, and analytics for business insights and decision-making
• Support ITSM processes and ensure alignment with IT service management best practices
• Work with APIs and integrations for connecting ServiceNow with other enterprise systems
• Ensure compliance with organizational standards, workflows, and governance policies
Logicplanet IT Services (India) Pvt. Ltd., incorporated in 2007 and headquartered in Hyderabad, operates as a software publishing, consulting, and IT solutions provider. The company delivers enterprise technology services including software development, digital transformation, and IT staffing solutions. With expertise in areas such as embedded systems, QA automation, ERP, and cloud technologies, Logicplanet supports global clients by combining technical innovation with workforce solutions, positioning itself as both a technology partner and a recruitment facilitator.
Job ID: 147244189
Skills:
Javascript, REST, Xml, GlideScript, ServiceNow Developer
Skills:
Linux, Itsm, Incident Management, ServiceNow Administration, ServiceNow Development, Production Support
Skills:
Business Rules, Incident Management, Client Scripts, Ldap, Azure Ad, Javascript, Sso, CMDB administration, ServiceNow upgrades, ServiceNow development, ITOM modules, ITSM processes, ServiceNow administration
Skills:
Business Rules, Incident Management, Client Scripts, Ldap, Azure Ad, Javascript, Sso, CMDB administration, ServiceNow upgrades, Identity integrations, ServiceNow development, ITSM processes, ServiceNow administration, Enterprise release cycles
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