Service Engineer

Tata Consultancy Services

4-10 Years

Bengaluru, India

Early Applicant

Posted 14 days ago
Be among the first 20 applicants

Job Description

Role: Service Desk Team Member

Experience: 4 to 10 years

Location: Bangalore

Must-Have

Experience in IT Service Desk Support (L1/L2)
Proficiency in Ticketing Tools (ServiceNow, BMC Remedy, JIRA, or equivalent)
Knowledge of ITIL Processes (Incident, Request, Problem, Change Management)
Basic Troubleshooting Skills (Windows, Mac, Network, VPN, Active Directory, Email, Printers)
Experience with Remote Support Tools (RDP, SCCM, Bomgar, TeamViewer)
Strong Communication & Customer Service Skills

Ability to Document & Escalate Issues Effectively

More Info

Job Type:

Permanent Job

Industry:

Other

Function:

It Service Desk Support

Employment Type:

Full time

About Company

Tata Consultancy Services

Job ID: 151388715

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Last Updated: 20-07-2026 06:20:14 PM

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