Service Delivery Ops Associate Manager

Roles and Responsibilities:

 •In this role you are required to do analysis and solving of moderately complex problems

• Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures

• The person requires understanding of the strategic direction set by senior management as it relates to team goals

• Primary upward interaction is with direct supervisor or team leads

• Generally interacts with peers and/or management levels at a client and/or within Accenture

• The person should require minimal guidance when determining methods and procedures on new assignments

• Decisions often impact the team in which they reside and occasionally impact other teams

• Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

• Please note that this role may require you to work in rotational shifts