Business Analyst

ob Title

Authentication Services Business Analyst

Job description

COMPETENCIES (KNOWLEDGE & SKILLS)

Experience: 10 years

• Experience with implementing new API and Identity & Access solutions (Two Factor Authentication and/or Passwordless Login) is mandatory.
• Experience in Microsoft Entra, Azure Directory Services preferred.
• The candidate must be process-oriented with sound judgment, attention to detail, accuracy, and follow-through including the flexibility to perform in an ever-changing work environment.
• Excellent interpersonal and communication skills, including ability to negotiate, compromise and demonstrate diplomacy in sensitive situations across diverse cultures
• Understanding of audit and compliance requirements applicable in a compliance industry is necessary
• CISM and CISSP certification preferred. Other relevant security certifications will be considered.
• Strong presentation skills with an excellent standard of English
• Strong problem solving and analytical skills with a troubleshooting mindset
• Must be articulate and composed when delivering difficult messages to stakeholders
• Bachelor's Degree in engineering, Computer Science/Information Technology or its equivalent

RESPONSIBILITIES

• Work through requirements analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable
• Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, and/or requirements workshops.
• Collect and analyse the project's business requirements and transfer the same knowledge to the development team.
• Develop wire frames, workflow, use case diagrams, flowcharts, and other analysis-type documentation.
• Development of test scenarios and test cases, and testing activities necessary to assess the quality and completion of system implementations
• Review and/or prepare system documentation and specifications in accordance with methodology.
• Facilitate requirements prioritization based on business value
• Manage requirements traceability information and track requirements status throughout the project.
• Assist in enforcement of project deadlines, schedules, and methodologies
• Prepare end-user training and process documents for stakeholders
• Multitasking and working on different projects simultaneously

KEY STAKEHOLDERS

• End-users of security technology functionality across the bank
• Identity and Access and other relevant Security Technology Services domain heads
• Relevant operations team managers