Server Migration Engineer L2

Key Responsibilities

Deployment & Implementation • Execute onsite deployment of ManageEngine across assigned airport locations • Set up local distribution points (PCs) as per provided documentation • Deploy images, drivers, applications, and patch packages • Validate deployment touchpoints and ensure successful rollout Site Coordination & Execution • Coordinate with SITA local FE/CSO teams and stakeholders • Execute deployments within approved maintenance windows • Handle independent deployments at remote sites Reporting & Documentation • Share daily progress reports until completion • Generate validation and sign-off reports • Coordinate with SMEs for issue resolution Post-Deployment Transition • Support knowledge transfer to operations teams • Provide complete documentation for handover Scope of Deployment • Multiple airport sites across APAC • Endpoint volumes ranging from 100 to 850 per site • Approx. 1 week per site (based on deployment window and size) Mandatory Skills (Must-Have) • Hands-on experience in endpoint deployment / desktop rollout projects • Strong knowledge of: o OS Imaging & Deployment o Patch Management o Software/Application Deployment • Experience working with endpoint management tools (ManageEngine or similar like SCCM, Intune, etc.) • Ability to: o Follow structured deployment documentation o Set up local distribution points o Perform validation and reporting • Willingness and ability to travel extensively across sites • Strong troubleshooting and basic networking understanding • Good communication skills for coordination with onsite and remote teams Preferred Skills (Good-to-Have) • Prior experience with ManageEngine Endpoint Central • Experience working in airport / aviation / secure environments • Exposure to SaaS-based deployment environments • Understanding of ITIL processes • Experience in handling multi-country / APAC deployments • Ability to work independently in low-support environments • Experience in generating deployment dashboards or advanced reports Travel & Compliance • Extensive travel required across deployment locations • Must comply with airport security and access requirements • SITA/local teams will assist with access and coordination