Job Description
Key Responsibilities
System Maintenance
Managing computers, servers, and networks
Technical Support
Helping employees fix hardware/software issues
Software & Hardware Management
Installing, updating, and troubleshooting systems
Network Monitoring
Ensuring internet, Wi-Fi, and internal networks work properly
Data Security
Protecting systems from viruses, hacking, and data loss
Backup & Recovery
Taking regular data backups and restoring when needed
Vendor Coordination
Working with external IT vendors or service providers
Skills Required
Basic knowledge of networking
(LAN, WAN, Wi-Fi)
Understanding of operating systems
(Windows, sometimes Linux/Mac)
Problem-solving and troubleshooting skills
Basic cybersecurity awareness
Communication skills (to help non-technical staff)
