Senior Visual Designer

ABOUT VERLOOP:

We are the world's leading customer support automation platform. We help B2C businesses automate their conversations with customers and make them highly personalised. This enables them to run an automated 247 customer engagement platform. Businesses use Verloop as an end-to-end chat platform to automate customer support, generate more leads, qualify leads, push relevant offers, and more. Verloop's conversation chatbot is trained with our home-grown natural language processing and understanding layers that are built using advanced language models.

Verloop processes 60 M+ messages/day and achieves 94.56% accuracy, 92% support queries resolved, 100+ million unique users reached.

OUR VALUES:

At Verloop.io, we believe that the internet was the single largest revolution for global communication. It's how you can talk to your friends and family across the globe in seconds, and how we're talking to you right now. But even as technology was built to make it quicker and easier for people to talk to each other, businesses didn't buy in using old tools and older ideas. Verloop.io aims to achieve a single mission to help enterprise businesses help their customers better. From creating easier outreach to building more meaningful relationships, our technology-first focus empowers businesses to get the most out of every interaction.

In chasing this goal, we hold four key values close to our heart: Passion, Commitment, Leadership, Customer Fixation.

About the Role:

We are seeking a talented and versatile Visual Designer to join our team at verloop.io. As a Visual Designer, you will play a pivotal role in handling design requirements for the marketing team, UI, and visual design requirements for our company. You will be responsible for creative conceptualisation, translating user requirements into visually appealing designs, and creating compelling visual assets that align with our brand identity. Proficiency in design software such as Figma, Adobe Illustrator, Photoshop, and a strong understanding of design fundamentals and trends are essential for this role.

Responsibilities:

• Collaborate with the marketing team to develop visually striking marketing materials, including website graphics, social media content, digital ads, email templates, infographics, and other promotional assets that effectively communicate our brand and value proposition.
• Create visually engaging UI designs for our web and mobile applications that enhance the user experience and align with our brand guidelines.
• Understand user requirements and translate them into meaningful and aesthetically pleasing designs that optimize usability and user satisfaction.
• Stay up-to-date with design trends, industry best practices, and emerging technologies, and leverage this knowledge to continuously improve our design outputs.
• Collaborate with cross-functional teams, including product managers, developers, and marketers, to ensure design solutions meet business objectives and user needs.
• Create wireframes, prototypes, and interactive design concepts to communicate design ideas and gather feedback from stakeholders.
• Conduct design reviews and provide constructive feedback to maintain design quality and consistency.
• Maintain and organize design files, assets, and documentation to facilitate efficient collaboration and accessibility for the team.

Requirements:

• Proven experience 4+ years as a visual designer, with a focus on marketing designs and UI design.
• Must have prior hands-on experience designing and working on websites, with a strong understanding of web layout, user experience, and modern design standards.
• Strong portfolio showcasing a wide range of design work, including marketing collateral, UI designs, web/mobile applications, and branding, preferably in the SaaS industry.
• Proficiency in design software such as Figma, Adobe Illustrator, Photoshop, and other relevant design tools.
• Solid understanding of design principles, typography, color theory, and composition.
• Strong conceptualization skills and ability to think creatively to develop innovative design concepts.
• Good communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
• Detail-oriented mindset with the ability to deliver high-quality work within deadlines.
• Bachelor's degree in graphic design, visual communication, or a related field

If you think you are creative, and are able to fulfill the above requirements, we welcome you to join our team and contribute in creating compelling visual experiences that enhance our brand and delight our users, and at the same time contributing to your growth and learning.