MSCI Services is looking for a Senior Technical Writer who thrives on making complex information simple. Our Analytics team delivers powerful tools that help clients understand risk, performance, and the dynamics of global markets. In this role, you will translate deep technical detailssuch as risk analytics, risk models, performance attribution, and APIsinto clear, engaging, and actionable documentation for both internal and external users. You will collaborate with product managers, engineers, and client-facing teams to understand our tools thoroughly and communicate their value effectively.
If you enjoy untangling complex systems, have a knack for breaking things down into digestible steps, and care deeply about asking the right questions to craft content that guides, educates, and empowers, this is your opportunity to do so at scale.
Responsibilities:
- Create, update, and maintain comprehensive product documentation, including:
- Product guides
- API guides
- Support pages
- Client communication
- Gather technical information from SMEs (Subject Matter Experts), planning meetings, and product specifications.
- Translate complex technical concepts into clear and user-friendly content for diverse audiences.
- Manage documentation projects independently, including timelines and stakeholder communication.
- Champion consistency and clarity across all content, enforcing internal style guides, writing standards, and documentation best practices.
- Contribute to content strategy, identify gaps, improve workflows, and rethink how we communicate technical value to our users.
- Audit, update, and structure our documentation to support AI integration projects.
Qualifications:
- Bachelor's degree in English, Technical Communication, Computer Science, or a related field.
- Familiarity with financial analytics, risk and performance attribution, ESG, or investment decision support tools is a plus.
- Strong writing, editing, and communication skills with a sharp eye for detail and structure.
- Ability to work independently in a fast-paced, distributed team environment.
- Strong interpersonal skills to work cross-functionally with product managers, developers, quantitative researchers, and UX/UI designers.
- Experience with Confluence, Jira, and Git.
What we offer you:
- Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall well-being.
- Flexible working arrangements, advanced technology, and collaborative workspaces.
- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
- A global network of talented colleagues who inspire, support, and share their expertise to innovate and deliver for our clients.
- Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro, and tailored learning opportunities for ongoing skills development.
- Multi-directional career paths that offer professional growth and development through new challenges, internal mobility, and expanded roles.
- We actively nurture an environment that builds a sense of inclusion, belonging, and connection, including eight Employee Resource Groups: All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women's Leadership Forum.
