Key Responsibilities
Technical Operations & Site Monitoring
- Monitor day-to-day technical operations at the site
- Conduct regular inspections and walkthroughs of the building
- Identify and report maintenance issues and ensure timely resolution through ticketing systems
- Ensure adherence to best practices in equipment operation and maintenance
Maintenance & Facility Support
- Support availability of essential materials including electrical, plumbing, and carpentry items
- Coordinate with vendors and on-site staff for smooth facility operations
- Ensure zero stock-out situations by tracking material requirements
- Assist in preventive maintenance activities and system upkeep
Reporting & Analysis
- Collect readings and data for weekly and monthly M&E reports
- Analyze maintenance contracts, spare parts usage, incident reports, and improvement opportunities
- Support preparation of technical reports and operational insights
Energy & Risk Management
- Support identification of energy-saving opportunities and efficiency improvements
- Assist in risk management and engineering system audits
- Monitor operational performance to improve cost efficiency
Compliance & Safety
- Coordinate with landlord and ensure compliance with fire, health, and safety regulations
- Maintain health and safety registers and documentation
- Participate in emergency evacuation and crisis management procedures
- Support business continuity planning and execution
Client & Stakeholder Management
- Maintain strong relationships with clients, vendors, and internal stakeholders
- Ensure high levels of customer service and responsiveness
- Proactively understand and address client and employee needs
- Ensure SLA and KPI targets are met consistently
Vendor & Procurement Management
- Obtain quotations based on site requirements
- Share material indents for monthly supply requirements
- Coordinate procurement activities to ensure uninterrupted operations
- Track vendor performance and service delivery
Finance & Administrative Support
- Support billing, invoicing, and monthly forecasting activities
- Ensure accuracy in invoice processing and documentation
- Provide basic administrative support including front desk coordination and scheduling
- Assist in housekeeping and general site support activities
Emergency & Operational Support
- Support emergency evacuation, crisis management, and business continuity procedures
- Provide 24/7 emergency site support when required
- Assist in handling urgent operational issues and service disruptions
