Senior Sales Representative

What you will do

• Develop and manage customer relationship
• Manage existing accounts and develop new accounts, in line with sales strategy to grow target segments and improve profitability
• Maintain interface at multiple levels with customer
• Work with CD / Market Development and ADT s to identify and develop value added solutions for customers
• Timely follow-up on Customer Feed Back (CFB) until resolution of claims and complaints
• Solicit and process sales orders
• Negotiate sales terms with customers within set guidelines
• Monitor and follow up on agreements, initiate that accruals are built and rebates are paid
• Follow up with CSR and SA to ensure orders are Perfect before input
• Manage internal documentation needs in a timely and accurate manner
• Margin optimization
• Work closely with customers and appropriate functions (CSR, Treasurers, SD Planning, Logistics etc.) to reduce cost and optimize margin
• Credit Management
• Set up and maintain appropriate credit terms with customers
• Manage territory and account plans
• Develop annual sales plans, including Marketing Excellence (ME) Account Plans and Structural Improve (SI) Plans
• Stewardship of sales against plans
• Ensure proper communication and networking with peer sales representatives and sales manager
• Document / share market intelligence and emerging trends
• Participate in regional/global networks on short-to-medium term projects