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upGrad Study Abroad

Senior Sales Manager

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Job Description

Role Overview

We are looking for a high-performing Senior Manager Pathways to lead and scale the Pathways sales function. This role will manage a team of Pathways Managers and oversee their Admissions Counsellors and Team Leads. The ideal candidate is a proven B2C sales leader with experience in managing multi-layered consultative sales teams in a fast-paced, high-ticket environment. The

Ideal Candidate for This Role

You are a proven Sales Leader with hands-on experience in building and managing direct-to-consumer consultative sales teams.

You have managed Sales Managers and Inside Sales teams with a minimum overall team size of 30+.

You are comfortable selling high-ticket programs that require structured nurturing while driving urgency in closures.

You have worked in a highly competitive sales environment and consistently delivered top performance.

You are extremely data-driven and experienced in building, optimizing, and scaling sales processes.

What Will You Be Doing

Leading and mentoring Pathways Managers, who in turn manage Admissions Counsellors and TLs.

Driving monthly and quarterly enrolment, revenue, and collection targets across teams.

Overseeing the complete sales lifecycle lead management, consultative counselling, demos, closures, and post-sales engagement.

Monitoring overall sales pipeline health and ensuring strong funnel quality and conversion ratios. Reviewing performance metrics across teams (calls, demos, conversion %, revenue per head).

Conducting regular performance reviews and implementing corrective action plans.

Ensuring effective training on learner profiling, program knowledge, and closure techniques.

Controlling attrition and building a strong performance-driven culture.

Strengthening the positioning and effectiveness of the Pathways offering in the market.

What We Are Looking For

58+ years of B2C sales experience with 4-5 years in team leadership roles.

Experience managing Managers or large Inside Sales teams

Exposure to high-ticket consultative sales (Education/EdTech preferred).

Strong analytical and data-driven decision-making skills.

Excellent communication and interpersonal skills.

Strong people orientation with leadership maturity.

Proficiency in MS Office Suite (Outlook, Word, Excel).

More Info

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About Company

Job ID: 144012745

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