Role & responsibilities
Sales Strategy & Execution:
- Assist in developing and implementing effective sales strategies and plans.
- Monitor and analyze sales performance metrics to ensure targets are met or exceeded.
- Collaborate with the Sales Manager to set sales goals and objectives.
Team Management:
- Supervise, motivate, and support a team of sales representatives.
- Conduct regular performance reviews and provide constructive feedback.
- Train and develop team members to enhance their sales skills and product knowledge.
Customer Relationship Management:
- Build and maintain strong relationships with key clients and customers.
- Address customer inquiries, resolve issues, and ensure high levels of customer satisfaction.
- Identify and pursue new business opportunities to expand the customer base.
Sales Reporting & Analysis:
- Prepare and present sales reports and forecasts to senior management.
- Analyze market trends and competitor activities to identify opportunities for growth.
- Utilize CRM tools to track sales activities and customer interactions.
Collaboration & Coordination:
- Work closely with marketing, product, and customer service teams to align sales efforts with company objectives.
- Coordinate with other departments to ensure seamless execution of sales initiatives
Market Research & Development:
- Conduct market research to stay informed about industry trends and customer needs.
- Participate in product development and feedback sessions to improve offerings.