Senior Sales Engineer

Role & responsibilities

• Adhere to the sales processes as outlined to support the organization to achieve objectives
• Understand customer needs and requirements, and provide appropriate solutions.
• Actively pursue leads, follow up on inquiries, and close sales deals.
• Regularly communicate with customers to ensure satisfaction and address any issues or concerns.
• Develop a deep understanding of company products to be able to address technical queries from customers
• Conduct product presentations and demonstrations to clients, highlighting features, benefits, and value propositions.
• Collaborate with cross functional teams to and other internal stakeholders to achieve common goals such as timely dispatches and customer complaints
• Ensure timely payment collection against dispatch from clients