Senior Product Manager(Cloud/SaaS Platform)

Role Overview

We are looking for a senior product leader to own and evolve the platform that

underpins how customers access, manage, and govern our cloud.

This platform is central to every customer and service interaction — including identity,

access control, billing, provisioning, and service lifecycle management.

The focus of this role is to bring consistency, scalability, and operational excellence

across the platform, and evolve it toward hyperscaler-grade standards.

What You Will Own

You will own the end-to-end product strategy and evolution of the platform across:

• Identity & Access — authentication, authorization (RBAC/ABAC), policy

enforcement

• Account & Resource Structure — organization hierarchy, access boundaries,

standardization

• Usage & Billing — metering, invoicing, cost allocation, and transparency

• Service Access — unified service discovery, activation, and lifecycle experience

• Provisioning — reliable, repeatable workflows for service and resource lifecycle

• Platform Experience — unified console, cross-service workflows, and global

search

Your mandate is to ensure these capabilities operate as one coherent platform, not as

independent systems.Key Responsibilities

• Define and drive the next phase of platform maturity and scale

• Establish clear platform standards across:

o Identity and access models

o Resource hierarchy and structure

o Service onboarding and lifecycle patterns

• Improve platform consistency and reliability across all services

• Drive measurable improvements in:

o Billing accuracy and transparency

o Provisioning speed and success rates

o Platform usability and adoption

• Define and track platform-level metrics and SLOs

• Partner with engineering to ensure:

o API consistency

o Scalable and resilient architecture

• Work with enterprise customers on governance, compliance, and operational

requirements

What We're Looking For

Required

• 8 –12+ years of product management or platform leadership experience

• Experience owning or scaling cloud platforms, SaaS platforms, or large

distributed systems

• Strong understanding of:

o Distributed systems

o Multi-tenant architectures

o Resource and access management models

• Experience in at least two of:

o Identity and access management

o Billing, metering, or pricing systems

o Service provisioning or workflow systems

o Platform or developer experience• Proven ability to standardize and mature complex platforms

• Strong cross-functional leadership across engineering and business teams

Preferred

• Experience at a cloud provider or large SaaS platform

• Familiarity with API-driven platforms and service lifecycle systems

• Experience with governance, compliance, or enterprise platform requirements

• Technical background (engineering or equivalent experience)

What Success Looks Like

• A cohesive, consistent platform across all services

• Improved billing accuracy, transparency, and customer trust

• Faster, more reliable service provisioning and lifecycle operations

• Clear and scalable identity and access models

• Strong adoption of platform standards across teams