Senior Principal Consultant, SAP Release Manager

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Principal Consultant, SAP Release Manager

Responsibilities:
Strategic Release Planning & Management: Develop and maintain the overall SAP release roadmap, integrating various project timelines, scope, and resource requirements to ensure alignment with business objectives.
Release Coordination & Scheduling: Oversee the end-to-end release process, including planning, scheduling, coordinating, and managing all SAP releases across development, quality assurance, and production environments.
Risk Management & Mitigation: Identify, assess, and manage risks associated with SAP releases, developing contingency plans and ensuring timely resolution of issues to minimize impact on business operations.
Change & Incident Management Integration: Collaborate closely with Change Management and Incident Management teams to ensure that all SAP changes are properly documented, approved, and integrated into the release schedule, and that any incidents are addressed swiftly.
Environment Management: Ensure the availability and stability of all SAP environments (development, test, production) required for successful release execution, including managing refreshes and system copies.
Tooling & Process Improvement: Drive the adoption and optimization of release management tools and processes (e.g., Charm, SolMan) to enhance efficiency, automation, and traceability of all release activities.
Stakeholder Communication: Act as the primary communication hub for all release-related activities, providing regular updates, status reports, and escalation points to senior management and relevant stakeholders.
Team Leadership & Mentoring: Guide and mentor junior release managers or team members, fostering best practices in release management and ensuring adherence to organizational standards.
Compliance & Governance: Ensure all SAP releases adhere to internal policies, regulatory requirements, and audit standards, maintaining comprehensive documentation for all release artifacts.
Post-Release Review & Optimization: Conduct post-release reviews to evaluate release performance, identify lessons learned, and implement continuous improvement initiatives to refine future release processes.
Continuous Improvement: Conduct post-release reviews (retrospectives), track KPIs (success rates, defect rates), and optimize automation tools like SAP Solution Manager ChaRM.

Qualifications we seek in you!
Minimum Qualifications
.Graduation: B.Tech/B. E, MBA/MCA

Preferred Qualifications/skills
.Extensive experience in large-scale ECC to S/4HANA transitions and cutover management.
.Expert knowledge of SAP Solution Manager (ChaRM), SAP Cloud ALM, ServiceNow and Jira.
.Must possess excellent writing, speaking, analytical, project management, organizational, teamwork, and customer service skills that will assist them in identifying solutions to sophisticated security problems
.Possess good verbal and written communication skills.

Why join Genpact
.Lead AI-first transformation - Build and scale AI solutions that redefine industries
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
.Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
.Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.