We are seeking a Senior Retail Domain Consultant – Solutioning & Consulting (Pre-Sales, RFP/RFI) with deep retail domain expertise and mandatory pre-sales experience. This role is responsible for owning end-to-end solutioning, leading RFI/RFP responses, shaping transformation roadmaps, and acting as a trusted retail domain advisor to clients across Stores, Merchandising, Planning, Supply Chain, and Digital Commerce.
The role partners closely with Sales, Architecture, Delivery, and Product teams to craft differentiated, value-led solutions spanning ADM/AMS, modernization, platform transformation, cloud, data, and integrations, with a strong consulting mindset and a clear focus on business outcomes, scalability, and commercial viability.
Key Responsibilities – Retail Domain Consulting & Solutioning
- Act as a Retail Domain Consultant in pre-sales engagements, leading business discussions and translating retail challenges into technology-enabled solutions.
- Lead consultative discovery workshops with retail business and IT stakeholders to understand business objectives, operating challenges, and transformation priorities.
- Own end-to-end solution design for complex retail engagements including ADM, AMS, modernization, and large-scale transformation programs.
- Define target-state business and technology architectures, operating models, transition approaches, and phased transformation roadmaps.
- Shape business-aligned solution narratives that clearly articulate retail value drivers, outcomes, and differentiation.
- Act as a solution authority during customer workshops, solution walkthroughs, demos, and executive presentations.
- Collaborate with delivery and architecture teams to ensure feasible, scalable, and cost-effective solutions aligned with retail best practices.
- Guide estimation strategy including cost models, pricing constructs, staffing plans, SLAs, KPIs, and risk assumptions.
- Mentor junior consultants and pre-sales team members and contribute to solution accelerators, retail frameworks, and reusable assets.
Key Responsibilities – Pre-Sales, RFP & RFI Leadership
- Own RFI and RFP responses end-to-end for retail deals, from opportunity qualification to final submission.
- Analyze RFI/RFP documents to define response strategy, win themes, and solution approach from a retail domain and consulting perspective.
- Lead creation of:
- Executive summaries and retail-focused value propositions
- Solution architecture and service delivery models
- Transition and transformation plans
- Delivery governance, SLAs, and KPIs
- Commercial models, assumptions, dependencies, and risks
- Coordinate inputs across sales, delivery, architecture, security, finance, and partner teams.
- Ensure responses are compliant, compelling, differentiated, and aligned to client business objectives.
- Support orals, client Q&A, solution defense, and executive presentations.
- Continuously improve RFP/RFI effectiveness through templates, playbooks, win-theme libraries, and best practices.
Retail Domain Scope
- Stores & Omnichannel Retail
- Merchandising & Assortment Planning
- Demand & Supply Planning
- Supply Chain & Logistics
- Digital Commerce & Customer Experience
- Retail Data, Analytics, and Integrations
Required Experience & Skills
- 10–15 years of overall experience in the Retail domain, with strong exposure to enterprise retail landscapes.
- Minimum 4–6 years of mandatory pre-sales / solutioning / consulting experience, leading RFPs, RFIs, and deal solutioning for retail clients.
- Proven experience acting as a Retail Domain Consultant in client-facing, advisory, or transformation-led roles.
- Strong understanding of ADM/AMS operating models, modernization strategies, and cloud-native architectures.
- Hands-on experience shaping solutions around retail platforms such as Oracle Retail, Manhattan, Blue Yonder, SFCC, or similar.
- Solid application background (Java, .NET, APIs, microservices) with strong architectural awareness.
- Proven ability to build commercially viable solutions, including estimation, pricing, and risk management.
- Excellent storytelling, presentation, and executive communication skills.
Preferred Qualifications
- Engineering / Computer Science degree or equivalent.
- Experience working with global retail enterprises.
- Certifications in Retail platforms, Cloud (AWS/Azure/GCP), or Architecture frameworks.
- Exposure to transformation consulting, advisory-led, or domain consulting engagements.
Success Measures
- Win rate and quality of RFP/RFI submissions
- Client feedback on domain depth, solution clarity, and value articulation
- Reusability and maturity of retail solution assets
- Effective collaboration with sales and delivery teams
