Senior Platform Owner – Direct Debit, Clearing & Wages Systems

COMPANY INTRODUCTION

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the United Arab Emirates with a Brand value of USD 3.89 billion.

At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.

We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

JOB PURPOSE

The Senior Platform Owner – Direct Debit, Clearing & Wages Systems is heading the Clearing practice within the Payment Systems Platform unit. This entails working in Agile software development methodology and involves management of a number of subject matter experts including vendor teams.

In this position he coordinates and manages various product teams that will consist of subject matter experts and drives successful delivery of projects in the area of Clearing, DDS & WPS in line with quality, time and cost targets.

DUTIES & RESPONSIBILITIES

Delivering the product/project within the timeframe and meets customer satisfaction.

• Perform appropriate level of stakeholder management across IT and clients
• Serve as highest project internal escalation level
• Ensure projects are aligned to and deliver against the Business objectives

Ensure Compliance of project delivery to PMO, QMS, and Risk, Audit and architecture guidelines

• Work as part of a multi-disciplinary team, in accordance with defined quality management practices, to achieve common objectives
• Ensure maintaining Data confidentiality

IT Roadmap and Process Improvement

• Contribute to the yearly IT Roadmap ensuring that project costings and estimates are as accurate as possible.
• Work with Business representative to ensure alignment of delivery with Business demand
• Leading the product teams in delivering world class platform solutions

Strategic Partnerships

• Ensuring value added proposition in strategic vendor partnerships and aligning vendor product / industry roadmap of platforms with the business strategy thus enabling an effective business growth.

People Leadership

• Acquire, groom and retain talent pertaining to the platform
• Motivate and lead a team of professionals
• Promoting diverse culture while sourcing talent
• Enable National leadership initiatives through grooming the right talent

REQUIREMENTS

Education

• Graduate/Postgraduate in any related degree of Education.

Experiences

• General banking and business area knowledge is necessary in order to steer necessary implementations according to bank strategy. Additional deep ENBD-specific knowledge of the business requirements for the underlying backend as well as current regulatory topics and responsibilities preferred
• Experience in applying Agile implementation methodology along with corresponding project management methodology (capacity planning, vendor management, medium scale development coordination) which also comprises management of interfaces and dependencies to other platform teams and also in connection with the agile teams. Additional overview of current testing practices and infrastructure requirements relevant

Technical Skills

• Expertise in relevant technology, implementation and use cases as well as deep knowledge of tools used in the bank specifically in the transactional areas in the scope of Clearing, DDS & WPS.
• Knowledge in advanced technologies used in the customer experience platforms
• Additional knowledge of the major strategic priorities of the bank and their implications for technology required

Behavioral Competencies

• Conceptual Thinking, Strategic Orientation, Team Leadership, Analytical Thinking, Innovation, Flexibility, Integrity
• Leadership experience with team size exceeding 10 – 15
• Self-motivated
• Clear and demonstrative communication

Location

• Chennai-based

WHY JOIN US

We aspire to be an employee's employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants, only SHORTLISTED candidates will be contacted.