Location: Gurgaon
The Senior Merchandiser will be responsible for end-to-end execution of apparel programs across EU and USA value/discount retail customers. The role is highly execution-driven, requiring strong ownership of sampling, costing, production follow-ups, and buyer coordination across knitted and woven categories.
The candidate will report into the AMM/MM and will play a critical role in ensuring on-time delivery, cost efficiency, and quality compliance across all assigned styles.
Key Responsibilities
1. Buyer Management & Order Execution- Manage day-to-day coordination with EU/US value retail buyers across development and production stages
- Ensure clear communication on approvals, comments, timelines, and order confirmations
- Drive alignment between buyer expectations and factory execution
- Provide structured updates on sampling, production, and shipment status
2. Sampling & Product Development- Own the complete sampling lifecycle: proto, fit, size set, PP samples
- Ensure accurate interpretation of tech packs and buyer requirements
- Track submissions, approvals, and comments with strong follow-ups
- Drive smooth transition from development to bulk production
3. Costing & Commercials- Prepare and validate detailed garment costing (fabric, trims, CM, washes, logistics)
- Strong understanding of cost engineering for value/discount retail
- Work closely with factories to meet target price points of value customers
- Track and control cost movements during development and bulk stages
4. Factory Coordination & Production Execution- Liaise with factories for order placement and execution tracking
- Monitor fabric in-house, trims readiness, PP approvals, and production progress
- Ensure adherence to shipment timelines and delivery commitments
- Escalate risks proactively to AMM/MM
5. Critical Path & Timeline Management- Maintain and track T&A (Time & Action) calendars for all styles
- Ensure strict adherence to milestones across sampling, production, and shipment
- Drive proactive follow-ups to avoid delays
6. Technical & Design Coordination- Coordinate with design, technical, and pattern teams for development alignment
- Support fit approvals, measurement charts, and grading validation
- Facilitate resolution of technical queries between buyer and factory
7. Quality & Compliance- Work closely with QA teams for inline and final inspections
- Ensure compliance with buyer standards and quality benchmarks
- Support resolution of production and quality-related issues
8. Documentation & Shipment Coordination- Ensure accuracy in order documentation and shipment processes
- Coordinate with logistics/forwarders for smooth dispatch
- Prevent delays due to documentation or compliance gaps
Candidate Profile- 12+ years of experience in apparel merchandising
- Strong exposure to structured discount/value retail business (EU/USA markets mandatory)
- Experience working with both Indian retail and international value customers
- Strong understanding of knitted and woven categories
- Deep knowledge of costing, sampling workflows, and production cycles
- Proven ability to manage high-volume, price-sensitive business environments
- Strong stakeholder management and follow-up discipline
- Proficient in MS Excel and merchandising tools
Reporting StructurePreferred Background- Experience with brands/retailers such as: Primark, Pepco, Kik, Takko, etc. (or similar value players)
- Prior experience in buying houses/export houses handling value retail programs