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Lupin

Senior Manager - Patient Access

10-17 Years
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  • Posted 11 hours ago
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Job Description

Job Description

  • Marketing Strategy & Brand Positioning
  • Develop the annual marketing plan for the Humrahi program aligned with the Diabetes/Chronic Therapy business strategy.
  • Define brand positioning, messaging, and communication frameworks for Humrahi across patient and HCP touchpoints.
  • Lead strategic planning for patient experience–led brand differentiation.
  • Patient Engagement & Program Development
  • Design end‑to‑end patient engagement journeys tailored to India's diabetes management challenges.
  • Conceptualize new value‑added services, content modules, and patient‑centric initiatives to enhance adherence and outcomes.
  • Oversee development of training content for Diabetes Educators to ensure consistency of brand and medical messaging.
  • Digital Marketing & Analytics
  • Drive the digital transformation of Humrahi through mobile apps, CRM platforms, patient portals, and automated communication journeys.
  • Partner with data teams to build dashboards, engagement funnels, and ROI analytics for all marketing interventions.
  • Use insights to optimize campaigns, personalize patient engagement, and refine DE deployment strategies.
  • Campaign Planning & Execution
  • Create integrated marketing campaigns (digital + on‑ground + in‑clinic) to strengthen Humrahi visibility among patients and HCPs.
  • Develop content for educational materials, awareness campaigns, and behavioural‑change programs.
  • Ensure execution consistency across regions through robust campaign toolkits.
  • Cross‑Functional Collaboration
  • Work closely with therapy area marketing managers to align Humrahi messaging with core brand strategy.
  • Partner with medical affairs to ensure scientific accuracy of content and patient education.
  • Collaborate with sales leadership to deploy Humrahi assets effectively across key geographies.
  • Engage with external ecosystem partners (clinics, hospitals, digital health platforms) to expand program reach.
  • Performance Monitoring & Insights Generation
  • Track key marketing KPIs including patient acquisition, engagement, satisfaction, digital activation, and retention.
  • Analyse qualitative and quantitative patient data to inform continuous improvement.
  • Conduct quarterly program reviews with leadership to showcase impact and future opportunities.
  • Team Leadership (Marketing Function)
  • Lead a team of marketing managers/executives supporting Humrahi program initiatives.
  • Provide strategic guidance to ensure creative excellence and flawless execution.
  • Foster a culture of innovation, insight‑driven decision making, and patient‑centric thinking.

Work Experience

10–15+ years of experience in healthcare/Pharma marketing, patient engagement, digital marketing, or chronic therapy programs

Education

Graduation in Marketing

Competencies

Collaboration

Stakeholder Management

Result Orientation

Developing Talent

Process Excellence

Innovation & Creativity

Customer Centricity

Strategic Agility

More Info

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About Company

Job ID: 145656677

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