Senior Manager - Delivery

Omega Healthcare

Bengaluru

8-13 Years

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Posted 9 hours ago
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Job Description

About The Role

Senior Manager-AR

About The Role

Meet all Client Service Level Agreements (deliverables)
Ensure the team understands client specific training requirements / needs etc.
Analyze performance results of the team and implement process improvements
Determine appropriate staff levels and implement strategies to ensure efficient operations
Work with support departments to ensure staffing strategies are effectively executed
Act as single point contact for the Managers for all their client and team members related needs and create a harmonious work environment
Escalate performance related issues with respect to his TLs to SDH on a timely manner.
Escalate client complaints to SDH and resolve escalated customer issues, CAPA to be taken
Capable to manage the Managers, Team Leaders & the associates.
Development of Strategic plans for Operational Activity. Implement and Manage Operational plan.
To ensure client satisfaction by the delivery of quality services and quality products
Analyze weekly / Monthly and Yearly performance and come up with the plans to increase the performance of the team.
Minimum 12+ years of experience in US Healthcare
Strong knowledge in concepts of AR
Good Communication Skill
Business Acumen Skill
Financial Acumen Skill
Problem Solving Skill
Good Project Management & People Management Skill
Good Leadership Skill

More Info

Job Type:

Permanent Job

Industry:

Health Care

Role:

Delivery Manager

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Omega Healthcare

Omega Healthcare helps payers, providers, and pharmaceutical companies increase efficiencies, accelerate cash flow, and reduce health management costs while enhancing patient care. Our technology-enabled services and solutions streamline medical billing, coding, and collections processes and offer telephone and message triage services to provide industry-leading, comprehensive and scalable outsourced revenue cycle management solutions. Combining the largest medical coding staff in the world with proprietary technology, analytics, and automation capabilities, Omega is ranked among the top tech-enabled revenue cycle management business process services by industry analysts. The company, backed by Goldman Sachs Merchant Banking and Ever stone Group, was founded in 2003 and has more than 30,000 employees across India, the Philippines, and the United States.

Job ID: 114475687

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