Senior Infrastructure Engineer

About this role:

Wells Fargo is seeking a Senior Infrastructure Engineer - Storage Provisioning to support and deliver enterprise Block, File, Object Storage, and Backup/Data Protection services. The role focuses on storage provisioning, L2/L3 operational support, automation, dashboards/reporting, and continuous platform improvement in a largescale enterprise environment.

In this role, you will:

• Provision and support enterprise storage platforms across Block, File, Object, and Backup technologies

• Provide L2/L3 support for storage incidents, performance, capacity, and availability issues

• Handle storage requests including provisioning, expansion, reclamation, and lifecycle management

• Work with architecture teams on solution evaluation, release certification, and upgrades

• Develop and maintain automation scripts and workflows for provisioning and operations

• Build and maintain operational dashboards and reports (capacity, utilization, health)

• Participate in incident, change, and problem management, including oncall support

• Collaborate with crossfunctional teams to improve reliability and service delivery

Required Qualifications:

• 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

• 5+ years of enterprise storage engineering and provisioning experience

• Handson expertise in at least two of the following domains:

• Block Storage: Dell PowerMax, Pure

• File Storage: NetApp ONTAP

• Object Storage: HCP, NetApp StorageGRID

• Backup & Data Protection: NetBackup, Cohesity

• Strong understanding of SAN, NAS, Object Storage, backup, replication, capacity, and recovery

• Experience working in production ITSM environments (incident/change management)

Desired Qualifications:

• Experience with automation and scripting (Python, Ansible, or similar)

• Exposure to dashboards and reporting tools for operational insights

• Basic understanding of AI/ML concepts and their application in operations or analytics

• Knowledge of Linux/Windows/VMware environments

• Strong troubleshooting, analytical, and communication skills

• Ability to work effectively in global, 24x7 enterprise environments

Job Expectations:

• Deliver reliable and timely storage provisioning and L2/L3 operational support across Block, File, Object, and Backup platforms

• Troubleshoot and resolve complex storage incidents impacting performance, capacity, or availability

• Adhere to change, incident, and operational standards in a 24x7 enterprise environment

• Leverage automation and dashboards to improve efficiency, visibility, and service quality

• Collaborate effectively with architecture, operations, and crossfunctional teams

• Maintain a strong customerfocused and riskaware approach to service delivery

Posting End Date:

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

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