1) Role Summary
Ori (Oriserve) builds enterprisegrade voice and chat AI. We're 100 people (targeting 120 by Dec and 150 by Mar) across enterprise solutions and a DIY SaaS (VoiceGenie.ai). We're looking for a Senior HR Manager to own the full people charterTalent Acquisition, Retention/Engagement, HR Operations & Compliance (India), Payroll, Admin, and HR Team Building. This leader will be the culture carrier and gatekeeper for top talent, balancing high standards with empathy and influencenot fearto create a hightrust, highaccountability workplace.
Reports to: Founder | Leads: 1 HR Executive (existing), expand to 23 (TA + Admin) in 24 months.
2) Top Outcomes (first 12 month
s)Hiring velocity & quali
- tyScale from 100 120 150 headcount with <45 days for 120 people and 6 months for 150 median TimetoFill; 90day newhire pass rate 85%; offeraccept ratio 70
- %.Build a highthroughput sourcing engine (inbound + outbound + referrals) with weekly dashboard
s.Retention & engageme
- ntAnnualized regrettable attrition 12%; eNPS 35 within 2 quarters; 100% completion of 30/60/90day onboarding plan
s.Culture & communicatio
- nsQuarterly allhands with crisp storytelling; launch 2 employerbrand campaigns; HR becomes the goto for people issues with SLAbased response
s.HR Ops & complian
- ceZero compliance slippages (PF/ESIC/PT/Gratuity/PoSH/shops & establishment, etc.); payroll accuracy 100% with T2 signoff; auditready documentatio
n.Process & tooli
- ngImplement/optimize ATS + HRIS (e.g., Keka), SOP library, and HR analytics stack; monthly boardready People Scorecar
d.
3) Key Responsibilit
iesTalent Acquisit
- ionOwn workforce planning with founders and function heads; create quarterly hiring plans with budget, leveling, and competency ma
- ps.Build multichannel sourcing (LinkedIn, AngelList, GitHub, Kaggle, campus, referral blitzes, agencies for niche roles), with outbound headhunt motions for elite tale
- nt.Standardize structured interviews (scorecards, rubrics, case exercises) and interviewer calibrati
- on.Close candidates: compelling offers, expectation setting, background chec
ks.Onboarding & Employer Br
- and30/60/90 onboarding playbooks by role, buddy program, day1 experien
- ce.Run LinkedIn & Glassdoor brand programs; content calendar (spotlights, culture reels, tech blogs, awards submission
s).Performance, Engagement & Retent
- ionLaunch lightweight performance framework aligned to business KPIs; quarterly checki
- ns.Run eNPS, pulse surveys, skiplevels; design career paths and IC/manager trac
- ks.Investigate and resolve people issues quickly and fairly; facilitate conflict mediati
on.HR Operations, Payroll & Ad
- minOwn HRIS (Keka or equivalent), payroll, leaves/attendance, letters, benefits, reimbursemen
- ts.Vendor & facilities oversight (Pantry, security, stationery, health camps, event
- s).Maintain policies: leave, travel, WFH/hybrid, PoSH, code of conduct, data security, disciplinary proce
ss.Compliance (Ind
- ia)PF, ESIC, PT, Bonus, Gratuity, Shops & Establishments, PoSH IC constitution & training, contract labor as applicab
- le.Maintain audit trails; coordinate with Finance & Leg
al.
4) Candidate Profile (MustH
- aves)712 years total HR experience; 3 years leading HR in a 80200 person tech company (product or services), scaling p
- hase.Demonstrated success in fullstack HR: TA + Ops/Payroll + Engagement + Policies + Employer B
- rand.Strong communication & executive presence; comfortable hosting allhands and tough conversat
- ions.Built TA engines that deliver niche talent (AI/ML, platform engineering, delivery/
- PMO).Handson with HRIS/ATS (Keka/Zoho/GreytHR + Greenhouse/Lever/Recruiterflow), payroll cycles, and India compli
- ance.High integrity, high ownership, organized, datadriven; balances discipline with emp
athy.
Niceto
- HavesExperience in enterprise B2B/telecom/CCaaS/BFSI environ
- ments.Managed multilocation/offshore recruiting; campus/university rela
- tions.Employer branding & social media camp
aigns.
