Job Description
Essential Functions
JOB DESCRIPTION
Determine and review customer credit limits based on credit risk assessment, financial analysis, and internal credit policies.
Perform credit risk evaluation for new and existing customers and recommend appropriate credit terms.
Ensure timely follow-up of outstanding receivables, including regular customer communication and escalation where required.
Handle customer ledger reconciliation and resolve discrepancies in coordination with sales, logistics, and finance teams.
Support order release by validating credit limits, overdue status, and approvals as per company policy.
Coordinate and participate in customer visits (in-market) for collection follow-ups, dispute resolution, and relationship management.
Manage provisioning of doubtful debts in line with accounting standards and internal guidelines.
Prepare AR schedules and lead monthly AR review meetings with respective Business Unit Heads (BUHs).
Develop and present AR forecasting to support cash flow planning and management decision-making.
Handle new customer onboarding, including data entry, document verification, and system setup in JDE/SAP.
Review and process price note approvals for special price orders in coordination with sales and management.
Additional Responsibilities
Ensure compliance with company credit policies and internal controls.
Support internal and statutory audits related to receivables and customer balances.
Continuously monitor customer payment behavior and recommend risk mitigation actions.
Drive process improvements to enhance collection efficiency and reduce DSO.
Maintain accurate documentation and audit trails for all AR-related activities.
Qualifications
Education
Bachelor's degree in Commerce / Accounting / Finance
Professional certifications (CA Inter / CMA Inter / MBA Finance) will be an added advantage
Experience
34 years of relevant experience in Accounts Receivable / Credit Control
Exposure to AR operations in a corporate / manufacturing / pharma / FMCG environment preferred
Skills
Strong working knowledge of JDE and SAP
Good understanding of credit management, AR accounting, and provisioning norms
Excellent communication and follow-up skills
Ability to coordinate with cross-functional teams and senior stakeholders (BUHs, Sales Heads)
Analytical mindset with attention to detail
Proficiency in MS Excel and AR reporting
Willingness to travel for customer visits, as required
