Job Description
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients business success with extraordinary HR.
Don't meet every single requirement Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.
Job Summary
The Senior Corporate Benefit Analyst facilitates the management of self-insured, fully funded, as well as voluntary benefit offerings. The Senior Analyst will be the primary contact for the administration and primarily responsible for leading root cause analysis of errors and issues pertaining to TriNet benefits. Working independently with technology teams, this role will ensure integrations are functional as required, test the integrations, and determine root cause of errors and align to correct the issues. The Senior Analyst will independently assess any escalated requests by analysing data and conducting necessary research to perform root cause analysis and provide resolution and recommendations to the Executive Director as needed.
Essential Duties/Responsibilities
- Primarily responsible for the administration of TriNet's benefit programs including, but not limited to, health and welfare plans, retirement plans, voluntary benefit programs, wellness programs, and discount programs,
- Responsible for administering the full suite of benefits for our U.S and India employees, including supporting annual open enrollment (communications and presentations) including India Benefits administration, Insurance renewals and administration, TPA and Insurer coordination.
- Ensure accurate and compliant plan operations for the 401(k) Plan and other benefit programs, including payroll processing
- Handle employee queries related to benefits via ticketing system. Timely resolution within defined SLAs. Analyse queries trends to identify gaps & accordingly improvise.
- Work with technology teams to ensure all HCM integrations are functional, help with testing and determine root cause of error, and work to correct them whether for demographic file or major integration of benefits to payroll
- Compliance & governance – Ensure US benefits regulations are followed, and benefit deductions remain accurate all year. Conduct benefits case analyses, audits and evaluate escalated errors. Support with internal & external audits
- Play a key role in the maintaining the employee benefit and wellness intranet site including wellness calendars and building the budgets
- Vendor management : Manger relationships with benefit vendors, brokers across India & US. Support renewal processes, benchmarking & cost optimisation initiatives.
- Stay current in the benefits industry by reviewing programs and trends, changes in legislation/regulation, and/or advancements in technology to make recommendations for changes and improvements
- Find opportunities and initiate collaboration with the payroll, finance teams and other key stakeholders for payroll reporting, payments, deductions, invoice processing, and reconciliations
- Provide input and review of accuracy on training materials when necessary
- Perform other duties as assigned
Required For All Jobs
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
Education
- Bachelor's degree in human resources or related area; or equivalent work experience preferred
Work Experience
- Typically 5+ years experience in benefits administration
Licenses and Certifications
- Certified Benefits Professional (CPB) preferred
Knowledge, Skills And Abilities
- Ability to independently manage key projects and come up with recommendations and proposals
- Think innovatively and execute the colleague benefits administration initiatives to enhance TriNet's value proposition
- Ability to build and maintain effective business relationships with internal groups to ensure effective and efficient resolution of colleague facing issues
- Ability to provide process guidance and document new processes
- Leads with a customer experience mindset
- Works and communicates independently with TriNet colleagues and collaborates cross functionally as needed.
- Strong interpersonal communications skills with the ability to communicate at all levels of the organization and influence others in pursuit of company goals.
- Strong analytical skills to create and comprehend reports and spreadsheets
- High level of discretion to maintain confidentiality of colleague data
- Ability to independently resolve issues and communicate resolutions with the team
- A demonstrated commitment to high professional ethical standards and a diverse workplace
- Ability to adapt to a fast-paced changing business and work environment while managing multiple priorities
- Proficient in Microsoft Office Suite, including Excel; Oracle HCM experience a plus.
Work Environment
- Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
- This position is 100% in office.
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [Confidential Information] to request such an accommodation.
