This position is for the role of Senior Content Analyst within Fixed Income Timeseries in the pricing and reference space (FITS). You will be responsible in driving and maintaining data accuracy of EOD data for FI instruments. Team is also responsible for reference data that ensures linkage between EJV and NDA data bases.
Responsibilities
- Process and maintain data accurately and in a timely manner onto databases using technical and financial knowledge.
- Handle highly critical client case, by providing product expertise to deliver accurate and timely resolution.
- Provide appropriate consultancy, solutions, and advice in the areas of process evaluations, performance monitoring and statistics and Manage critical issues.
- Communicate & collaborate with internal and external departments for resolution of data queries.
- Developing expertise in data related issues and build up knowledge on FITS and market practices/conventions in relevant markets.
- Strong understanding of FI Timeseries data flow and NDA linkages. Knowledge of ETS, EJV, OTC and Data Scope products are a key element.
- Improve service resiliency for our core content services in FITS team, as measured from our clients perspective. Improve management of incidents and outages by timely identification and customer concern to the relevant development teams.
- Improve, in partnership with Customer Service, the client experience through tight end-to-end integration of the content customer service process. Meet Timeliness score as per metric, attain self-sufficiency in resolving cases.
- Support specific projects, content testing and responsible for delivering high productivity and quality data.
- Proactively determine and resolve data problems.
- Overall accountable for FITS in the reference space and pricing.
- Manage BCP plan for the team and Flexible to support 24*6.
- Improve efficiencies in work practices by implementing automation where possible.
- Reengineer and automate to reduce complexity, improve agility, scalability, quality and productivity.
SCOPE & IMPACT
- Accountable for the quality of own work, delivered within agreed time-frames and quality standards.
- Quality of work is reviewed to ensure it is delivered within set parameters of timeliness, accuracy, and completeness.
- Works independently within defined area, taking ownership of problems within own area of knowledge.
- Makes recommendations for process improvements.
- Decisions taken are made within guidelines set as per the Process.
Technical / Professional Skills & Competencies
- Effectively communicate both internally & externally.
- Should be able to work under pressure.
- Excellent attention to details, eager to learn new things and multitasking.
- Working Knowledge of NDA and EJV. And the mappings between ETS and NDA.
- Deep understanding of products like DSS and Eikon/Workspace.
- Advanced Knowledge on MS Excel.
- Bachelor's degree required.
Career Stage:
Senior Associate
London Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of
Integrity, Partnership,
Excellence and
Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants and employees religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
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