Key Responsibilities and Accountabilities
- Understand business needs and elicit, document, and review requirements.
- Achieve consensus with stakeholders on usability, performance, and feasibility.
- Develop and maintain internal knowledge and learning.
- Proliferate offerings to sales teams and advise QA/Development teams on troubleshooting analysis.
- Follow standard documentation processes focused on customer objectives.
- Develop artefacts through case studies, white papers, and lessons learnt.
- Perform feasibility analysis on prospective business.
- Support project planning and status reporting.
- Mentor and guide associate business analysts to improve efficiency.
- Share knowledge and learning among peers.
