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BAJAJ FINSERV HEALTH

Senior Business Analyst

3-5 Years
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Job Description

Location Name: Pune Corporate Office - Mantri

Job Purpose

Proactive and detail-oriented project manager with hands-on experience in managing cross-functional teams and delivering projects on time. Have a strong grasp of project management methodologies, excellent communication skills, and a passion for driving results. The candidate should support and act as a key team member of PMO unit for review of functional applications control of application.

Duties And Responsibilities

  •  Execution & Monitoring – Understand the new requirements, their impact on different modules; along with the dependency of various other third-party systems to deliver quality requirements on time.
  •  Issue & Incident Management – Oversee the resolution of bugs, outages, and user-reported issues with clear prioritization and timely response.
  •  Stakeholder Communication – Keep stakeholders informed about system health, planned downtimes, and ongoing improvements, while managing expectations.
  •  Resource Coordination – Coordination with support staff and technical resources efficiently to handle maintenance tasks, upgrades, and emergency fixes.
  •  Change Control & Documentation – Implement structured change management processes and maintain up-to-date documentation for all project modifications.
  •  Compliance & Risk Management – Ensure adherence to regulatory standards, security protocols, and proactively address potential risks or vulnerabilities.
  •  Continuous Improvement – Analyze performance metrics and user feedback to identify areas for optimization and future enhancements.

Key Decisions / Dimensions


  •  Project Scope Definition – Deciding what's in and out of scope to avoid scope creep and align with stakeholder expectations.
  •  Scheduling and Prioritization – Setting timelines, milestones, and task priorities to keep the project on track.
  •  Risk Management – Identifying, assessing, and deciding how to mitigate or accept risks that could impact the project.
  •  Change Control – Approving or rejecting changes to scope, or timeline based on impact analysis.
  •  Go/No-Go Decisions – Making the call on whether to proceed with a phase, launch, or delivery based on readiness and risk factors.
  •  Conflict Resolution – Navigating team or stakeholder disagreements to maintain momentum and morale.
  •  Quality Assurance – Deciding on testing strategies, quality benchmarks, and when deliverables meet the required standards.

Major Challenges


  •  Complexity - Understanding the complex IT environment and applying the existing regulations/controls for the same.
  •  Dependency - Understanding the inter dependency of the systems involved with the project.
  •  Scope Creep – Preventing project requirements to expand beyond the original plan, to avoid derail the timelines.
  •  Unclear or Changing Requirements – Avoid ambiguity or frequent changes to prevent confusion, rework, and missed deadlines.
  •  Stakeholder Management – Balancing the expectations and communication needs of multiple stakeholders.
  •  Time Management & Deadlines – Keeping everything on schedule while managing dependencies and unexpected delays.
  •  Team Dynamics & Communication – Avoiding misinformation, disinformation or interpersonal conflicts within the team which can lead to inefficiencies and low morale.
  •  Risk & Change Management – Identifying potential risks early and adapting to changes without losing momentum.
  •  Maintaining Quality Under Pressure – Delivering high-quality results while racing against time.

Required Qualifications And Experience


  •  Qualifications

BE/B.Tech/MBA with 3-5 years of experience in similar role.

  •  Work Experience

Strong technical knowledge of given domains, ability to stay up to date with latest technologies.

Strong analytical skills.

Highly motivated, self-starter, agile, quick learner

Excellent oral and written communication, clarity of thoughts

Demonstrated success & achievement orientation

Proficiency in project management tools (e.g., Azure)

Strong leadership, organizational, and time-management skills

Excellent written and verbal communication

  •  Skills Keywords

Project Planning & Scheduling, Budgeting & Cost Control, Risk Management, Quality Management, Knowledge of Methodologies, Communication, Leadership & Motivation, Problem-Solving, Time Management, Adaptability, Data Analysis & Reporting, Documentation & Collaboration Tools,



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About Company

Job ID: 147486365

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