Overview
Job Title: Senior Analyst
Location: JCPSI&comma Bangalore
Job Department: Digital Operation
Role Summary
The Senior Analyst drives data-led insights to enhance digital commerce performance. This role combines technical expertise&comma analytical problem-solving&comma and business acumen to identify trends&comma mitigate risks&comma and optimize category outcomes. Responsibilities include delivering actionable insights&comma tracking KPIs&comma and influencing strategic decisions to improve sales and customer experience.
Key Responsibilities
- Lead alignment with business teams for digital strategy execution on jcpenney.com Home Page, Campaigns, and Key Category Pages.
- Deliver actionable insights and advanced reporting to drive sales, conversion, and customer experience.
- Monitor KPIs and optimize customer journey; present findings to leadership.
- Coordinate campaign go-live and major event launches for maximum impact.
- Drive automation of dashboards, competitive analysis, and industry trend insights.
- Act as subject matter expert, mentor junior analysts, and support executive reviews.
- Ensure readiness during high-priority events, including weekend/off-hour support.
Qualifications
- 4-6 years experience in eCommerce or Retail Website Analysis/Campaign Management.
- Expertise in web analytics and reporting tools (Adobe Analytics, Google Analytics, Tableau, etc.).
- Strong communication, problem-solving, and ability to influence stakeholders.
- Proven ability to work independently in fast-paced, matrixed environments.
- Track record of process automation and strategic insights.
Pay Range
INR 0.00 - INR 0.00 /Yr.
