Security Operations Center Analyst

Job Summary/ Job Opportunity:

This is an excellent opportunity for a security professional to contribute to our insurance ecosystem by working closely with security operations. The successful candidate will have the chance to

collaborate with industry experts and demonstrate excellence in their domain.

The Assistant Manager – Security Operations & Incident Response will support the planning, execution, and governance of the organization's 24×7 Security Operations Center (SOC). This role requires hands‑on expertise in SOC monitoring, use‑case development, incident response, and SOC automation. The Assistant Manager strengthens operational processes, enhance detection capabilities, and ensure the SOC team performs efficiently against SLAs and KPIs.

Key Objectives and Major Responsibilities:.

Ensure effective 24×7 SOC monitoring by maintaining complete coverage, streamlined workflows,

and timely escalations.

• Enhance detection capability through continuous use-case development, tuning, and coverage

improvement.

• Lead and support incident response activities, ensuring rapid containment, accurate investigation,

and proper remediation.

• Strengthen SOC automation to reduce manual effort and improve MTTA/MTTR.

• Support building and maturing an in-house SOC, focusing on process efficiency, team capability,

and quality of operations.

• Prepare SOC playbooks

• Improve overall security posture through consistent governance, reporting, and operational

excellence.

• Collaborate across teams (IT, Cloud, Network, Business) to enhance response readiness and

reduce operational risks.

• Implement SOC automation to streamline workflows and reduce manual effort.

• Monitor 24×7 SOC performance, ensuring adherence to SLAs, KPIs, and quality standards.

• Mentor and guide SOC analysts, contributing to building an in-house SOC capability.

• Collaborate with IT and cross-functional teams during incidents and security projects.

• Prepare and maintain incident reports, dashboards, and SOC documentation.

Qualifications

Bachelor's degree in computer science, Information Security, or a related field.

• 5–7 years of experience in cybersecurity roles, with practical exposure to SOC operations

• Ability to lead and mentor SOC analysts, fostering team growth, technical capability, and

operational excellence.

• Strong decision‑making skills, especially during high‑pressure security incidents requiring quick,

risk‑aware judgment.

• Experience in managing 24×7 SOC operations, including shift planning, performance evaluation,

and workload distribution.

• Strong ownership mindset, with a proactive approach to identifying risks, gaps, and

opportunities for improvement.